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Field Service Technician
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Based on Arizona data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$51,841 / year median in Arizona
+15% projected growth
Job Description
- Head out to customer sites throughout the territory to service a variety of industrial water treatment systems.
- Install new equipment and keep existing systems running smoothly through preventative maintenance, troubleshooting, and repairs.
- Deliver exceptional customer service at every job site, communicating professionally, explaining technical issues clearly, and making sure customers feel supported from start to finish.
- Document your work accurately in the field using a company-provided tablet.
- Participate in a rotating after-hours on-call schedule, with occasional overnight work as customer needs require. What You Bring
- A naturally curious, hands-on mindset, you ask questions, seek to understand how things work, and are willing to jump in rather than simply observe.
- Mechanical and electrical aptitude for troubleshooting plumbing and/or electrical systems; backgrounds in plumbing, commercial HVAC, refrigeration, boilers/cooling systems, or industrial/mechanical field service are especially relevant.
- Working familiarity with ¾" to 4" PVC, including proper preparation; relevant hands-on project experience may qualify.
- Dependability, humility, initiative, good judgment, and the ability to accurately represent and demonstrate the technical skills you bring.
- A customer-focused approach with the ability to prioritize intelligently, understand customer needs, and follow through on assigned work.
- Willingness to learn continuously, accept coaching, and become progressively more independent in the field.
- Valid Class C driver's license with a clean driving record and ability to pass required pre-employment screening.
- Basic computer skills for data entry.
- Physical ability to lift/carry up to 70 pounds; repeatedly push, pull, and maneuver equipment weighing up to 300 pounds; use power tools; climb ladders; and repeatedly enter/exit a service vehicle.
- High-purity water treatment experience is preferred but not required.