Field Service Technician

Field Service Technician Scottsdale, AZ Job Details Full-time $24 - $25 an hour 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Referral program Retirement plan Qualifications Safe work practices Computer operation Computer literacy Equipment installation Greeting customers Mid-level Industrial equipment troubleshooting Customer inquiry handling High school diploma or GED Driver's License Plumbing Driving Climbing Trade school Water treatment equipment maintenance Computer skills Equipment maintenance Power tools CRM system proficiency Mechanical troubleshooting Service technician experience Mobile devices Full Job Description Join Our Team as a Field Service Technician - Where Every Day Brings New Challenges! Are you a high-energy individual ready to dive into an exciting role that combines hands-on skills with problem-solving in a dynamic work environment? As a key member of our team, you'll take charge of installing, troubleshooting, servicing, and repairing reverse osmosis water coolers and ice machines in diverse business settings. Every job is different - from ensuring businesses have clean, refreshing water to keeping ice machines running at peak performance. If you're passionate about technology, enjoy variety in your work, and want to make a tangible impact, this role is for you!

Essential Duties and Responsibilities:

To thrive in this role, you'll take on a variety of important tasks, with the chance to make a real impact. Here are the key duties you'll be handling, with more opportunities to grow and take on new challenges as you go!

• Greet and engage with customers professionally and courteously.
• Complete system installations, demonstrate the functionality of water and ice machines, and address customer questions and concerns.
• Perform maintenance and repairs on RO systems and ice machines.
• Install water tubing through walls and ceilings as part of the cooler installation process.
• Efficiently complete assigned service routes.
• Communicate effectively with other team members.
• Accurately complete all required paperwork and documentation in a timely manner.
• Adhere to all safety protocols and use company equipment properly.

Requirements:

• High school diploma, GED, or equivalent trade school education.
• Valid driver's license with a clean driving record.
• Must be willing to undergo a comprehensive background check.
• Minimum 1-year experience as a service or maintenance technician.
• Prior experience in installing and servicing commercial RO and ice systems is a plus.
• Plumbing experience is preferred.
• Strong diagnostic, troubleshooting, and problem-solving skills.
• Basic computer proficiency.
• Ability to operate iPad and update information in CRM.
• Strong customer service skills.
• Ability to work independently yet know when ask questions to accomplish the job.
• Detail oriented.
• Must be able to commute to the distribution center daily.
• Ability to lift, push, and pull up to 100 lbs.
• Ability to climb and descend ladders.
• Ability to work in confined or small spaces.
• Proficiency in using hands and operating power tools.

If you're passionate about putting customers first and want to join a dynamic, fun team, apply now!

Job Type:

Full-time Pay:

$24.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance

Education:

High school or equivalent (Required)

Experience:

Service technician: 1 year (Required) Ability to

Commute:

Scottsdale, AZ 85260 (Required) Ability to

Relocate:

Scottsdale, AZ 85260: Relocate before starting work (Required)

Work Location:

In person