UPS Field Service Technician

UPS Field Service Technician Titan Power, Inc. Irvine, CA Job Details Full-time $70,000 - $100,000 a year 1 day ago Benefits Paid holidays Disability insurance Relocation assistance Health insurance Dental insurance 401(k) Paid time off 401(k) 4% Match Vision insurance 401(k) matching Safety equipment provided Opportunities for advancement Life insurance Tools provided Qualifications Computer operation Teamwork Report writing OSHA Schematics Customer service Computer literacy Electrical systems Attention to detail Driving Computer skills Full Job Description

GENERAL SUMMARY

Titan Power is a specialty contractor providing turnkey solutions for critical power infrastructure — from design and installation to maintenance and emergency service. We take pride in delivering professional, reliable, and expert support for uninterruptible power supply (UPS) systems and related power quality equipment. As Titan Power continues to grow, we are expanding our service capabilities and building our team in Southern California. We are seeking a skilled and motivated technician who is either located in the region or willing to relocate to Southern California to advance their career in UPS and critical power systems maintenance. This role offers the opportunity to contribute to our long term vision of developing a fully self-performing electrical team.

ROLES & RESPONSIBILITIES

Include but are not limited to: Perform preventive maintenance and repair of single-phase and three-phase UPS systems, battery systems, power distribution units, and related power quality equipment. Provide technical support and guidance to customers on operational or maintenance aspects of their equipment. Deliver exceptional customer service and maintain clear, professional communication with clients while performing service work. Schedule maintenance activities efficiently to meet customer and company needs. Complete service reports, timesheets, and documentation in a timely and accurate manner. Communicate effectively with coworkers and supervisors regarding project status, technical issues, and customer needs. Engage in continuous learning and professional development related to UPS, battery, and power quality equipment. Participate in on-call rotation for emergency services and respond to customer needs promptly.

QUALIFICATIONS

Desired 5+ years of experience in UPS, battery technologies, emergency power, electricity, or electronics. Preferred factory or field training in the repair and maintenance in one, or several leading UPS brands is highly desired along with field technician or related experience. Must have the ability to read and interpret technical instructions, safety manuals, service manuals, electric and electronic schematics, and policies and procedures Demonstrate an understanding of single phase, three phase and AC/DC circuit theory: be proficient in the use of test equipment. Must be willing to work occasional nights and weekends when necessary as well as provide 24/7 on-call emergency services as required. 30-50% Travel is required. Must be willing to travel. Associate degree in electricity or electronics or a related field preferred., Experience in lieu of a degree is acceptable. Must be able to pass a criminal background check Must have a clean driving record Possess good verbal and written communication skills and the ability to deal with customers where tact may be required. Good documentation skills, timely reporting and computer literacy are essential.

BASE SALARY & BENEFITS

Competitive salary based on experience and qualifications. Paid Time Off Program and minimum ten (10) paid holidays. Medical, dental, vision, life, and short-term disability insurance. 401(k) plan with 4% company match. Company vehicle, tools, and safety equipment provided. Ongoing technical training and advancement opportunities.

Job Type:

Full-time Pay:

$70,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Relocation assistance Tools provided Vision insurance Application Question(s): List the UPS systems and/or electrical equipment you have worked on. Describe your experience communicating technical issues and solutions to customers or non-technical stakeholders? Are you willing and able for On Call Responsibilities as well as travel including overnight stays? Do you hold any relevant electrical or safety certifications (e.g., OEM UPS training, OSHA, NFPA 70E)?

Experience:

working with UPS systems or related electrical equipment?: 3 years (Required)

Work Location:

In person