Field Technician

Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. As a member of the Hunter Douglas family of brands, Great Windows Services is the premier installation company of custom-made blinds, shades, draperies and shutters, servicing the greater Baltimore-Washington, D.C. area, Delaware, Pittsburgh, Pennsylvania and the Florida market. We are the exclusive installation partner for 3 Day Blinds and proudly work with their clients in these areas to complete their window covering projects with exceptional installation services. 3 Day Blinds has been in business for over 40 years and they delight in transforming client homes and workplaces with custom-made window coverings. We do it together and operate as "One Team" to exceed client expectations. At Great Windows Services, our unique service approach differentiates us in the industry by offering our clients a personalized "white glove" experience. In the end, we are not satisfied unless the client is thrilled! We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? Position Overview This is a highly specialized role, consisting of on-site Technician Helper duties and occasional warehouse support. Technician Helper will ride with or meet Technician, as directed by management, to provide assistance with installation to increase efficiency and reduce injury. The Technician helper will also assist with the processing of returned goods, salvaging dead inventory for re-use/recycle, and overall cleanliness of the warehouse. This role is intended as a potential path for promotion to Install Technician with proper work ethic and skills development. What you'll do Ride along/meet Technicians in the Field to assist as needed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Who you are Communicates effectively and provides accurate information with the warehouse and service team Detail oriented Very positive attitude Team player Customer centric, recognizing technicians as their primary internal customer Able to work at a high pace, with periodic extended hours Ability to stay composed under high stress situations Ability to multi-task, coordinating tasks that are within the Warehouse and in support of the Field Technicians High School Education or GED equivalent Ability to work full-time, following a schedule of Tuesday through Saturday Experience with using Windows based systems Experienced with warehouse operations, inventory control, planning and replenishment Experience support high volume business operations Experience with Field Service operations This role requires the ability to lift and carry products up to and occasionally over 50 pounds along with frequently sitting, standing, walking, squatting, bending, kneeling, and reaching Licensed to operate a motor vehicle and driving record is in good standing What's in it for you? This role offers an hourly rate of $16 - $17 per hour, depending on experience. In addition to competitive pay, you'll receive benefits including medical, dental, vision, time off with pay, and a 401(k) plan with a degree of employer matching. We provide short-term and long-term disability benefits at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well. We offer eligible employees six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement. Enjoy amazing discounts on our 3 Day Blinds products as well as access to various other exclusive discounts! Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential. #LI-office #LI-SS3 By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text "STOP" to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, https://www.hunterdouglas.com/privacy-policy or terms of use https://www.hunterdouglas.com/terms-of-use