Service Technician - Jacob and Chesley

Service Technician - Jacob and Chesley Jacob Sunroom, Exteriors & Baths Come join a successful growing family-oriented business. Jacob Family Enterprises is a trusted local home improvement company specializing in sunrooms, fences, decks, windows, doors, siding, baths, and other exterior home products. We're looking for a skilled Field Service Technician to join our team. If you have experience in repairs, property maintenance, or similar trades, this role could be the perfect fit. Position Overview As a Field Service Technician, you'll be the face of our company delivering top-notch service, repairs, and installations directly to our customers. Your work will help us maintain high customer satisfaction, encourage repeat business, and grow our reputation for quality craftsmanship. Key Responsibilities Provide service and customer support during field visits and dispatches Manage on-site installation, repair, maintenance, and testing of products Diagnose errors or technical issues and determine effective solutions Complete field assessments and document findings Produce timely, detailed service reports Follow all company procedures, safety protocols, and quality standards Operate company vehicle safely and use mobile field tools effectively Collaborate with the technical team and share information as needed Build and maintain positive customer relationships Requirements Proven field service or related trade experience Ability to assess, repair, and service residential exterior products Strong problem-solving and troubleshooting skills English literacy and good communication skills Familiarity with mobile tools and applications Valid driver's license Experience in the following is a plus: Roofing | Siding | Fencing | Windows/Doors Plumbing | Sunrooms | Home Remodeling What We Offer Positive, team-oriented work environment Competitive pay Simple IRA with company match Paid training Bi-weekly pay Paid time off and vacation Medical, dental, vision, and Aflac benefits available

Job Type:

Full-Time XdS5fGZ2OY