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ABB Inc.
Resident Field Service Technician, Hartford City, Indiana
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Based on Indiana data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$49,054 / year median in Indiana
+12% projected growth
Job Description
Resident Field Service Technician, Hartford City, Indiana ABB Inc.
- 3.
This position reports to:
AUPI Service Midwest Region Operations M __ In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role is: Onsite at customer site in Hartford City, IN. Key Responsibilities Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points. Performing field service tasks, preventative maintenance, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Acting as trainer when needed, for field service associates and customers. Qualifications Associate's degree with 5+ years in field service, preventative maintenance, etc…, or HS diploma with 7+ year of experience. Experience working with DCS/QCS systems. PLC and networking experience. Mechanically inclined with some experience in electrical, basic tools, etc. Must be available for on-call 24/7 if needed. We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward What's in it for you We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. More About Us ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
- 5:00 P.
- 100% employee paid up to maximums Short Term Disability
- up to 26 weeks
- Company paid Long Term Disability
- 60% of pay
- Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits
- 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave
- up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays.