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911 RESTORATION OF KANSAS CITY

Restoration Technician

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$48,734 / year median in Kansas

+21% projected growth

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Job Description

About 911 Restoration 911 Restoration is "The Fresh Start Company." Our main goal is to impact people in a positive way. As a nationwide franchise, we provide our customers with peace of mind and the foundation to rebuild their dreams. We support clients going through disasters to ensure they get back to their routine faster and better than before. Our services include water damage, mold, fire, and disaster restoration. Position Overview We are seeking a hardworking, self-motivated
  • Field Technician
  • to join our team.
This is a dynamic, "hands-on" role that blends physical labor with problem-solving. You will work directly on-site in residential, commercial, and industrial settings to mitigate water, fire, smoke, and mold damage. This role requires strong communication skills to guide stressed clients through our process, alongside the analytical skills needed to identify issues and implement remedial solutions. Through on-the-job training and certification courses, you will gain knowledge regarding industry regulations, conduct surveys, and document field data. As your experience grows, additional advanced certifications will become available. Areas of Responsibility
  • Set up, monitor, and move specialized equipment needed for water extraction and structural drying.
  • Safely remove water and mold-damaged building materials (drywall, flooring, etc.).
  • Treat and remediate mold growth.
  • Use moisture meters to accurately document drying progress.
  • Strictly follow established safety rules and regulations to maintain a safe working environment. Qualifications
  • High School Diploma or equivalent.
  • Prior experience in the water damage industry or a related field (construction, demolition, HVAC, landscaping) is preferred—
  • but we will train the right person!
  • IICRC certifications are a major plus.
  • Valid Driver's License (Required).
  • Ability to read and understand work orders, safety rules, and equipment operating instructions.
  • Must be physically capable of working at heights, in confined spaces (like crawlspaces), and lifting/moving up to 50 lbs repeatedly throughout a shift.
  • Must be comfortable working outdoors in all weather conditions, as well as in harsh indoor environments (fire-damaged or condemned structures with low-light or airborne particles).
  • Attentive to detail, proactive, and reliable.
  • Professional attitude when interacting with coworkers, customers, and subcontractors.
  • Must pass a pre-employment background check. Additional Benefits & Perks
Paid Training:
Fully company-funded paths to earn valuable, industry-standard certifications (like IICRC).
  • Paid Time Off (PTO): Earn up to 160 hours (4 weeks) of paid time off per year, accruing progressively starting on day one (available for use after your introductory period).
Paid Holidays:
Six paid holidays per year (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day).
    Healthcare Stipend:
    A taxable stipend of $125 per bi-weekly paycheck (approx. $270/month) to help offset your personal health insurance or medical costs.
      Supplemental Benefits Choice:
      We contribute up to $50 per month toward your choice of Colonial Life supplemental policies (Dental, Vision, Life, or Disability insurance).
        Overtime Opportunities:
        Plentiful seasonal overtime opportunities during local storm and mitigation responses. Team Culture We maintain a supportive, collaborative field environment where your hard work is respected. We look for team players who enjoy solving problems together, take pride in helping families rebuild, and aren't afraid to bring fresh ideas and opinions to the table.
        Pay:
        $21.00 - $27.00 per hour
        Benefits:
        On-the-job training Opportunities for advancement Paid time off Application Question(s): This role functions as a disaster first responder. Are you fully available to participate in our rotating, on-call weekend emergency schedule? Are you comfortable wearing standard Personal Protective Equipment (PPE), including full-body Tyvek suits and tight-fitting respirators, while working in confined spaces like attics or mold-remediated crawlspaces? Are you physically capable of repeatedly lifting up to 50 lbs (such as industrial dehumidifiers, air movers, and weighted water extractors) throughout an 8-to-12 hour shift?
        License/Certification:
        driver's license (Required)
        Location:
        Olathe, KS 66062 (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to
        Commute:
        Olathe, KS 66062 (Required)
        Work Location:
        In person