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Entry Level Field Service Technician

Job

Mainely Tubs

Brockton, MA (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/20/2026

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Job Description

Description:
Are you ready to launch your career in Hot Tub and water care services? Mainely Tubs, New England's leading hot tub dealership, is looking for motivated, customer-service oriented individuals to join our amazing team of water care and service technicians. We provide all the training! We also provide you with a Company vehicle, and on most days you will be dispatched directly from your home to your first customer. Work orders will be assigned and updated through a company provided iPhone, using the latest software in our industry.
Key Responsibilities:
Water Chemistry Mastery:
Service and maintain water chemistry in hot tubs and swim spas at customer locations, ensuring optimal performance.
Customer Connection:
Communicate with customers in a friendly and professional manner, discussing additional services and providing pricing.
Contract Caretaker:
Provide water care service to our maintenance contract customers at their homes, ensuring their aquatic havens remain a source of relaxation.
Educate and Elevate:
Educate customers on proper water care practices. Share your knowledge and passion for aquatic wellness.
Winterization Specialist:
Execute winterization processes to safeguard hot tubs and spas during colder months, ensuring year-round customer satisfaction.
Customer-Focused Attitude :
You're not just a technician; you're an ambassador of relaxation. Approach every customer interaction with a friendly and helpful demeanor.
Requirements:
Mechanical Aptitude:
Technical proficiency with carpentry, plumbing, and electrical experience is desirable, particularly for Mid-Level Technician applicants.
Road-Ready:
Possess a clean driving record and a valid driver's license to ensure safe transportation of equipment.
Strength and Stamina:
Ability to lift and carry 50+ lbs, loading and unloading from the company vehicle to hot tubs, sometimes covering distance on foot.
Weather-Ready:
From sunny days to snowy landscapes, work comfortably independently in all weather and climate conditions to ensure our customers' aquatic experiences are consistently exceptional.