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Boston Harbor Water Restoration

Restoration Technician

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$54,096 / year median in Massachusetts

+15% projected growth

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Job Description

Restoration Technician Boston Harbor Water Restoration Weymouth, MA Job Details Full-time $28 - $30 an hour 8 hours ago Benefits 401(k) matching 401(k) 2% match Qualifications Project documentation Building restoration Demolition Full Job Description What You'll Do Restoration jobs move quickly and require people who can adapt, learn, and execute. In this role you will be involved in multiple aspects of the restoration process. Emergency Response Respond to emergency calls for water damage and property disasters Stabilize the property and prevent further damage Set up drying equipment and containment Project Work Perform demolition of damaged materials Assist with mitigation work and job site setup Support project execution from start to finish Job Intake & Client Interaction Answer incoming calls from property owners Help scope restoration projects Assist with signing new jobs Documentation Learn and use our documentation system for photos, notes, and job records Ensure projects are properly documented for insurance and internal tracking Successful technicians in this role: Respond quickly and solve problems on site Work efficiently and maintain high job quality Communicate clearly with clients and teammates Step in wherever needed to move the job forward This role is for someone who likes to hustle and stay busy.
A typical day might include:
Responding to an emergency water damage call Extracting water and setting up drying equipment Performing demolition of damaged materials Documenting job progress with photos and notes Helping scope a new project with a homeowner Loading equipment and preparing for the next job Some days are calm. Some days are chaotic. You will often work longer hours during emergencies, but those who thrive in this role enjoy the fast pace. This Role Is NOT For You If You prefer slow, predictable workdays You don't like physical work You avoid problem solving in the field You need constant supervision This role requires initiative, urgency, and accountability. Requirements Experience signing and scoping restoration jobs Experience performing restoration demolition Comfortable learning and using job documentation systems Willing to respond to after-hours calls, nights, and weekends Strong work ethic and willingness to learn
Pay:
$28.00 - $30.00 per hour
Benefits:
401(k) 2% match
Work Location:
In person