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Drone Field Service Technician
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$52,002 / year median in Maryland
+22% projected growth
Job Description
- Edgemere, Maryland
CONTRACTOR
Updated 08/26/2026 Job Description Job SummaryJob Title:
Drone Field Service Technician Job Description We are seeking a Field Service Technician to undertake in-depth, daily system-level investigations for our Prime Air Drone system at our commercial operations sites. This role is pivotal in driving enhanced reliability within our ultra-fast drone delivery operations. Responsibilities Troubleshoot drone issues observed during operations and rapidly find solutions to safely return drones to service. Support new drone delivery sites by provisioning site equipment, programming check flights, and verifying nominal performance before commercial operations begin. Ensure a high degree of technical reliability within drone operations by working closely with design engineering and service engineering staff. Provide engineering analyses and solutions to improve system reliability and performance. Leverage data-driven insights to identify opportunities and lead the implementation of system improvements. Serve as the first line of communication between operator/maintainer experiences and design engineering improvements or mitigations. Essential Skills BSc/MSc in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or equivalent required. Experience troubleshooting and debugging technical systems. Proficiency in scripting with modern programming languages. Experience in project management. Strong communication and writing skills. Ability to travel up to 30 of the time. Additional Skills & Qualifications Experience in Aviation or Aerospace. Experience with drone systems. Experience working with operations teams to resolve urgent issues. Familiarity with engineering project management software such as JIRA, Confluence, or other Agile tools. Why Work Here? Join a forward-thinking team where innovation and technology drive success. Enjoy the opportunity to work in a dynamic and flexible environment that supports work-life balance and continuous professional development. Work Environment The work environment is primarily virtual, with a preference to visit the site once a week if feasible. Flexibility is key as schedules may vary, especially when preparing for site launches. On-call duties are shared on a rotational basis, with occasional weekend work. You will need to be open to working over the weekend once a month, with compensatory weekdays off. Prime Air operates 7 days a week, ensuring that no two days are the same in this dynamic field. Job Type & Location This is a Contract position based out of Edgemere, MD. Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Edgemere,MD.