Field Service Technician - Gaithersburg

Posting Details

Position Information

Functional Title Field Service Technician - Gaithersburg

Recruitment Category Type Standard

Functional Category Utility Services

Grade UH.11

FLSA Status Non-Exempt

Requisition Number 27-0023

Number of Vacancies 2

Job Level Non-Management

Job Code N/A

Job Description Summary Organization Name Meter Services

Reports to Section Manager, Utility Services Meter

Full or Part Time Full Time

If Part Time how many hours per week Regular or Temporary Regular

Position End Date (if temporary) Work Schedule Monday - Friday 7:00AM - 3:30PM

Position Location Gaithersburg

Position Summary Information

General Summary The Field Service Technician reads, installs, and replaces small residential and commercial water meters and their reading devices and responds to billing questions. The technician also disconnects and subsequently reconnects water/sewer services of delinquent customers.

Essential Functions Troubleshoots and repairs electronic metering systems

Inspects customer property, including plumbing fixtures for leaks or meter defects, and reports findings to customers and to appropriate Customer Relations staff

Inspects job site to ensure that conditions are in compliance with WSSC Water standards for meter installation

Disconnects and subsequently reconnects water/sewer services of delinquent customers

Installs simple and advanced automatic metering systems

Installs wiring for meter reading systems

Installs, replaces, and performs preventive maintenance on residential and commercial water meters, and remote reading devices

Investigates meter readings out of tolerance

Locates and performs jobs on appointment schedule

Maintains accurate records of repairs and completes work tickets and reports

Performs emergency meter repairs

Performs small meter turn-ons and turn-offs for non-payment and/or customer requests, and may collect payments

Records daily work activities and prepares periodic reports

Repairs and replaces malfunctioning, leaky, noisy water meters

Requisitions supplies and consistently maintains inventory of meters and spare parts on vehicles

Satisfies on-the-spot customer inquiries regarding billing procedures and consumption problems

Takes measurements and sketches location of meters and curb boxes

Uses a wide variety of hand tools (some powered) in cramped and often adverse conditions

Drives a vehicle to conduct WSSC Water business

Other Functions May read meters as required

May test equipment to troubleshoot small meters

Performs related duties as assigned

Work Environment And Physical Demands Work is performed in an outdoor environment

Required Knowledge, Skills, And Abilities Good knowledge of various small water meter components, meter operation principles, procedures for assembly and installation of outside and inside meters with and without remote systems, and plumbing code regulations

Good knowledge of geographical areas of Montgomery and Prince George's Counties

Skill in the use of common hand and power tools and equipment

Ability to perform moderately to heavy physical exertion under adverse weather conditions, terrain and underground vaults

Ability to resolve mechanical meter problems

Ability to exercise good interpersonal communications skills

Good mechanical skills

Ability to complete first aid training

Ability to operate and understand electrical circuit testers

Ability to operate a computer terminal and understand its functions

Ability to follow verbal and written instructions and to write in a legible manner when preparing work tickets

Ability to work effectively with Commission employees and the public

Minimum Education, Experience Requirements High school diploma or equivalent

1+ years meter reading experience in a related industry

Additional Requirements Possession of a valid driver's license, with no more than 4 points, and the ability to obtain and maintain a WSSC Water driver's permit within 90 days of hire or transfer date

Working hours include evenings and weekends

Employees in this position are designated or considered emergency personnel; therefore, the employee must report to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires emergency personnel to report to work

Preferences Additional experience is helpful

Salary $25.75 - $43.80

Posting Detail Information

EEO Statement WSSC Water is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status or any other characteristic protected by federal, state, or local law. We make employment decisions based on merit, qualifications, and business needs.

Reasonable Accommodations:

WSSC Water provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants who require assistance or an accommodation during the application or hiring process should contact us atada@wsscwater.com

Close Date 09/23/2026

Open Until Filled No

Special Instructions to Applicants