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GPac

Veteran Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$52,420 / year median in Minnesota

+9% projected growth

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Job Description

Salary:
$35 - 60 per hour + 100%
Paid Family Health Ins Reference:
M7S 7-24-26 RT
Resident Diesel Technicians support customers with complex on-site diagnostics, repairs, and maintenance tasks (field and customer shop). This role provides expert level customer service to ensure the highest degree of customer experience and satisfaction. The position acts autonomously within company guardrails with an entrepreneurial spirit and represents the client brand as an ambassador. All Resident Technicians will be provided with fully-equipped service trucks.
Responsibilities include:
Responsible for performing complex on-site diagnostics, service, repairs, and maintenance work on customer's equipment; in-shop repairs will need to be completed according to business needs. Reviews and explains any maintenance, repair, or other service concerns directly to the customer and documents on work order. May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory. Supports Machinery Set-Up and Adjustments. Promotes and sells service programs directly to assigned customers. Maintains current mechanical and technical knowledge of client and competitive products. Completes all reports and forms required in conjunction with work assignments timely and proficiently. Including accounting for time and material used in performing assigned duties All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time. #gpacAgriculture