Field Service Technician Cogent, Inc.

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3 Riverside, MO Job Details 6 hours ago Benefits Profit sharing Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee stock ownership plan Volunteer time off Opportunities for advancement Life insurance Qualifications Microsoft Word Computer operation Engineering equipment malfunctions diagnostics Outdoor work experience Customer service Spreadsheets Writing skills Word embeddings Industrial electrical equipment installation projects High school diploma or GED Driver's License DOT Physical Certification Troubleshooting electrical systems Mechanical pump maintenance Water treatment equipment repair Industrial pump maintenance and repair Water pump maintenance Electrical control system maintenance Electrical maintenance Piping system maintenance Facilities equipment maintenance Full Job Description About the Role Are you looking for more than just a job—a place where your contributions make a real impact, and your success is shared with your team? At Cogent , Inc. an employee-owned company , we're proud to offer exactly that. We're seeking an enthusiastic, dependable, hardworking individual to join our field service team responsible for rotating equipment installation, service and repair for our valued customers. If you're driven by a combination of technical passion, problem-solving skills, and a desire to help others, this could be the perfect opportunity for you! This position is based out of our Riverside, MO facility. What You'll Do As a Field Service Technician , you will play a mission-critical role in keeping our customers up and running! You'll use your technical expertise, analytical abilities, and problem-solving skills to diagnose and repair equipment to bring positive results for customers while maintaining the highest quality standards.

Key Responsibilities:

Work alone or as a team to service and maintain various types of rotating equipment typically found in the water and wastewater industry. Frequently working under tight deadlines in the field and/or service center. Assist in planning, installation, repair and troubleshooting of new or modified installations for mechanical and or electrical systems. Utilize technical repair reports to accurately document all aspects of the repair estimate, repair and failure diagnosis, including part numbers, part descriptions, estimated labor hours, actual labor hours, and documentation of work performed to ensure customer satisfaction. Work as an "Emergency Responder" on a rotation as necessary. Must be able to travel on short notice and work outside of normal business hours when necessary. Uphold all safety practices and procedures as detailed in the company safety manuals. Continuous learning of products, applications, technology, market conditions and competitive advantages.

Skills & Qualifications Required:

High school diploma or GED Desire and ability to work in a fast-paced and continuously changing field Ability to work overtime on short notice High level communication and organization skills, as well as a positive attitude towards customer service Solid basic computer knowledge Works well independently or with a team Ability to manually lift and maneuver heavy objects, parts, equipment, and materials Ability to work under little supervision Customer-first attitude Ability to work outdoors under extreme weather conditions Adaptable and comfortable with changing environments and protocols, understanding that other duties might be required

Preferred:

Degree from a Technical or Vocational school in Mechanics or Electronics Previous experience in installation, maintenance, and repair of submersible pumps or other rotating equipment generally found in water and wastewater facilities Previous experience in the installation and repair of pumps and piping systems Ability to learn and troubleshoot electrical control systems Why Work With Us? At Cogent, you're not just an employee—you're an owner . Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our team of employee-owners is committed to helping build healthy and prosperous communities through creatively engineered solutions for our customers. We are a growing Midwest company that provides fluid processing solutions serving the local Industrial, Municipal, Commercial Building Trades, Oil and Gas markets through our family of trusted brands. We Offer Employee Ownership (ESOP) 401(k) with Company Match Profit Sharing Medical, Dental, Vision & Life Insurance Generous PTO, Paid Holidays & Volunteer Time Off Career Development & Advancement Opportunities A Culture That Values Innovation, Collaboration, and Respect Make Your Mark with Cogent This is more than just a job—it's a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success. Apply today and help us build something exceptional—together! Experience Required 1

• 3 years: Ability to learn and troubleshoot electrical control systems 1
• 3 years: Previous experience in the installation and repair of piping systems 1
• 3 years: Previous experience in installation, maintenance and repair of submersible pumps or other rotating equipment generally found in water and wastewater facilities Education Required High School or better in General Studies Preferred Technical/other training or better in Mechanical Systems or related field Technical/other training or better in Electronics Technology or related field Licenses & Certifications Required DOT Physical Driver's License Skills Required Safety Problem Solving Organization Multitasking Effective Written Communication Attention to

Detail Basic Pump Concept Decision Making Dependability Adaptability Effective Verbal Communication Microsoft Excel GSuite Products Microsoft Word Behaviors Required Team Player:

Works well as a member of a group

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations Required Entrepreneurial Spirit:

Inspired to perform well by an ability to drive new ventures within the business

Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility

Self-Starter:

Inspired to perform without outside help Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.