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Komatsu
Field Service Rep.
Career Insights for Field Service Technician
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Scorecard
Based on New Mexico data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$51,094 / year median in New Mexico
+22% projected growth
Job Description
Salary Not Available Field Service Rep.
Komatsu
Key Job Responsibilities Customer companies are provided with timely support for the installation of new and rebuilt equipment, ensuring customer satisfaction. Customer companies are provided with technical support in the repair and troubleshooting of hydraulic, mechanical and electrical systems for both new and rebuilt continuous miner, shuttle car, battery hauler and bolting equipment. Responsible to assist Sales Engineer in development of customer specifications when preparing specific machine proposals. Salesforce data for all customer sites must be maintained for accuracy. Repair parts and components are sold. Responsible to assist Sales Team in meeting regional sales objectives. Qualifications/Requirements The position requires 4-8 years underground experience related to the repair and installation of both electrical and mechanical components on Joy equipment along with competitive machinery. Must have MSHA underground certifications and be able to meet all MSHA safety requirements. Preferred educational background is Technical Education/Certification in Electrical, Mining or Mechanical Engineering. Must be fluent in Microsoft Office and Outlook. Written communication skills required. Requires living in the Carlsbad, New Mexico service area and reporting out of the Carlsbad, New Mexico warehouse. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of ...For full information see follow application link. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Location:
Carlsbad, NM - 88220Job Type:
Full Time (30 Hours or More)Posted:
07/25/2026 Positions available: 1Source:
FileImport - KomatsuWeb Site:
diversityjobs.comExpires:
09/22/2026 Job #: 36128 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window. Job Description Apply now Field Service Rep.Posting Start Date:
7/24/26 Job Location (Short): Carlsbad, New Mexico, USA, 88220Requisition ID:
36128Onsite or Remote:
Join Komatsu and Be Part of Something Big! Job Overview The position's primary contacts are customers. Typical interface will occur with Chief Electricians and underground supervisors. The position also has regular contact with the Warehouse operations to secure parts and the manufacturing facility to obtain technical assistance.Key Job Responsibilities Customer companies are provided with timely support for the installation of new and rebuilt equipment, ensuring customer satisfaction. Customer companies are provided with technical support in the repair and troubleshooting of hydraulic, mechanical and electrical systems for both new and rebuilt continuous miner, shuttle car, battery hauler and bolting equipment. Responsible to assist Sales Engineer in development of customer specifications when preparing specific machine proposals. Salesforce data for all customer sites must be maintained for accuracy. Repair parts and components are sold. Responsible to assist Sales Team in meeting regional sales objectives. Qualifications/Requirements The position requires 4-8 years underground experience related to the repair and installation of both electrical and mechanical components on Joy equipment along with competitive machinery. Must have MSHA underground certifications and be able to meet all MSHA safety requirements. Preferred educational background is Technical Education/Certification in Electrical, Mining or Mechanical Engineering. Must be fluent in Microsoft Office and Outlook. Written communication skills required. Requires living in the Carlsbad, New Mexico service area and reporting out of the Carlsbad, New Mexico warehouse. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
Health benefits:
Medical, dental, vision, HSA, wellness programs, etc. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of ...For full information see follow application link. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.