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McCullagh Coffee

Senior Service Technician

Pay: $25–$29/hr

Posted: 2 weeks ago

Location: Rochester, NY (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/27/2026

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$52,986 / year median in New York

+11% projected growth

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Job Description

COMPANY PROFILE

McCullagh Coffee is a leading manufacturer and distributor of roast and ground coffees, and are proud to be one of the oldest and most successful family-owned coffee roasters in North America. We also operate a specialty hot beverage distribution business that supports coffee houses, restaurants & food service, offices, convenience stores, hospitality and healthcare facilities with an industry-leading range of customized products, dispensing equipment and marketing services to drive our customers' business growth and meet their goals.

BENEFITS

McCullagh Coffee offers a competitive compensation plan and a comprehensive benefits program. Our benefits program includes healthcare, dental, vision, company paid disability, 401(k), company paid life insurance, and paid time off.

RESPONSBILITIES

Respond to requests for equipment service in a timely and professional manner; honor repair time frame commitments. Repair Equipment in a timely and accurate manner, minimizing the customer's service interruption. Install all types of equipment in a manner that meets the customer's requirements. Perform any pre-work, as required, to prepare for proper equipment installation. (may include connecting water lines, drilling holes, setting up drain lines and hooking up basic electrical components where allowed by code) Maintain equipment at optimal functionality by performing routine cleaning, necessary maintenance ,and repairs in an organized and efficient manner, minimizing and/or preventing any interruption of service for the customer. Request new equipment from home office when necessary; refurbish existing equipment for placement at new accounts.

QUALIFICATIONS

Minimum of High School Diploma and/or equivalent (i.e. GED). Good Mechanical Aptitude, experience with Plumbing or Electrical work highly preferred. Experience in the Food & Beverage Services Industry is ideal and highly preferable. 2+ years Recent Experience in a Service Technician role desirable. Ability to work independently, while building and maintaining lasting relationships with customers Clean driving record

COMPENSATION

Up to $29 /hour based on experience, plus benefits

Job Type:

Full-time Pay:

$25.00 - $29.00 per hour