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Valley Office Solutions

Field Technician - Copier Printer

Career Insights for Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$49,627 / year median in Ohio

+11% projected growth

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Job Description

About Us:

Valley Office Solutions has been the leading provider of print, copy, and file management systems in the Youngstown area for over 42 years, dedicated to delivering top-notch service and support to our clients. We pride ourselves on our commitment to quality and customer satisfaction. We are seeking a skilled and motivated Printer / Copier Technician to join our team. The ideal candidate will have a strong background in troubleshooting, repairing, and maintaining various types of office equipment or other similar mechanical systems. This role requires excellent technical skills, attention to detail, and a customer-focused attitude. On the job training is provided.

Key Responsibilities:

Diagnose and repair Printers, Copiers, Scanners, and related business office equipment. Perform routine maintenance and preventative care on same. Respond to service calls in a timely and professional manner. Provide technical support and training to customers on the proper use of Multi Function Printers. Maintain accurate records of service calls, repairs, and maintenance activities. Keep up-to-date with the latest technology and advancements in the copier industry.

Qualifications:

High school diploma or equivalent; technical certification or associate degree in electronics or a related field is preferred. Proven experience as a copier technician or similar role. Strong knowledge of copy machine mechanics and electronics. Excellent problem-solving skills and attention to detail. Ability to work independently and manage time effectively. Strong communication and customer service skills. Experience setting up print drivers on common desktop computer operating systems is highly valuable. Previous experience in a technology support role is a bonus. Valid driver's license and reliable transportation.

Benefits:

Competitive salary based on experience. Paid time off and holidays. Ongoing training and professional development opportunities. Friendly and supportive work environment. Growth opportunities into IT work.

Job Type:
Full-time Projected Total Compensation:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Health savings account Life insurance Paid time off Application Question(s): Can you pass a hair folicle drug test? Do you have a reliable vehicle that you are willing to use for travel to customer sites in the Youngstown/Warren area? Mileage is compensated.

Education:

High school or equivalent (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Youngstown, OH 44514 (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance