A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
Reset Restoration is hiring experienced, dependable technicians for our growing Contents and Cleaning Department. This is a hands-on position involving packing, moving, inventorying, cleaning, storing, and returning customer belongings following water, fire, smoke, or mold damage. We are looking for people who already have experience in contents restoration, professional cleaning, moving, packing, warehouse inventory, furniture delivery, or post-construction cleaning. You will work under an experienced Contents Manager who will provide direction, training, and support. This is not a management position, but we expect technicians to work independently, follow established procedures, and take ownership of their work. What You'll Do Pack and move belongings from homes and businesses affected by property damage. Photograph, label, and inventory customer belongings using company software. Load and unload boxes, furniture, and household items. Clean and deodorize furniture, household goods, and salvageable contents. Perform detailed fire, smoke, and post-construction cleaning. Properly wrap and protect belongings during transportation and storage. Organize customer belongings in our warehouse and maintain accurate storage locations. Return, unpack, and reset belongings after property repairs are completed. Maintain clean and organized vehicles, equipment, warehouse areas, and job sites. Communicate respectfully with customers experiencing a stressful situation. Report progress, damage, inventory concerns, and job-site issues to the Contents Manager. Work productively with other technicians and restoration team members. Required Experience Applicants must have at least one year of professional experience in one or more of the following: Contents restoration or pack-out services Residential or commercial cleaning Fire, smoke, or post-construction cleaning Moving, packing, or furniture delivery Warehouse inventory or material handling Restoration or property-recovery services Direct contents-restoration experience is strongly preferred and may qualify for a higher starting wage. What We're Looking For Proven reliability and consistent attendance Experience working in customers' homes or businesses Strong attention to detail and organization Ability to handle customers' belongings carefully and respectfully Ability to follow procedures and complete documentation accurately Comfort using a smartphone or tablet for photographs and inventory Ability to work independently and as part of a crew Professional communication and customer-service skills Valid driver's license and acceptable driving record Ability to regularly lift and carry up to 50 pounds Willingness to work around water, smoke, fire residue, dust, or mold while wearing company-provided protective equipment Preferred Qualifications Previous contents pack-out or pack-back experience Experience with contents-inventory software Fire and smoke cleaning experience IICRC certification Experience driving company vans, trucks, or moving vehicles Experience cleaning furniture, textiles, household goods, or specialty contents Schedule Full-time position Primarily weekday work Occasional overtime based on project needs Local travel in company vehicles during the workday Compensation Starting pay is based on the experience the candidate brings to the position: $18-$20 per hour: Relevant professional cleaning, moving, warehouse, packing, or delivery experience $21-$23 per hour: Direct contents-restoration, fire-cleaning, pack-out, inventory, or comparable restoration experience Benefits Health insurance Dental insurance Vision insurance 401(k) with company match Paid time off Paid holidays Paid training Company-provided tools, equipment, and safety gear Opportunities for advancement and industry certification About Reset Restoration Reset Restoration helps families and businesses recover following water, fire, mold, and other property damage. Our Contents and Cleaning Department protects, cleans, stores, and returns customer belongings throughout the restoration process. We are looking for experienced people who work hard, pay attention to details, and understand the responsibility that comes with working inside someone's home and handling their personal property. If you have professional experience in restoration, cleaning, moving, packing, inventory, or furniture handling, we want to hear from you.
Pay:
$18.00 - $23.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance