A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
Home Improvement Warranty Technician Pj Fitzpatrick - 3.9 Pittsburgh, PA Job Details Full-time $47,840 - $65,000 a year 5 hours ago Benefits Paid training Fuel card Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Press brake machine Customer communication Outdoor work experience Leak testing In-person customer service Ladder use Company vehicle operation Driver's License Forming machines Power tools Technical troubleshooting support Hand tools Full Job Description Job description
Job Summary:
Are you tired of wondering if you will be working tomorrow or if you will be getting 40 hours this week? If so, experience what it is like to work for a professional home improvement company that offers top pay with additional performance incentives and great benefits including 401K with company match. P.J. Fitzpatrick is seeking a Post-Install Customer Care Technician who can diagnose and correct issues associated with warranty claims and punch-list items on products installed by PJ Fitzpatrick, including, but not limited to: Roofing, Siding, Doors, Windows and Gutters.
Essential Job Responsibilities:
1. Troubleshoot and diagnose various home repair issues 2. Communicate repair needs and opportunities to customers 3. Balance the needs of the customer with the profitability of the project 4. Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths 5. Create and deliver detailed scopes of work and other forms 6. Accurately follow procedures 7. Maintain company vehicle, ensure regular and timely maintenance 8. Maintain professional appearance and reliability 9. Deliver the highest level of excellence in customer service 10. Manage daily schedule with direction from Coordinator 11. Maintain an active role in own advancement of product knowledge and best practices necessary for all scopes of work
Pay:
Hourly rate plus the potential of a monthly incentive #
PJFITZ2025
Requirements Requirements:
1. Lifting and carrying equipment and materials of up to 100 lbs. 2. Operating power tools and hand tools 3. Operating a metal bending brake 4. Climbing step ladders and 24' - 40' extension ladders 5. Walking and working on elevated and uneven surfaces (roofs) 6. Working outside exposed to the elements 7. Frequent standing, sitting, crawling, bending, lifting, carrying, walking, kneeling, reaching, balancing, pushing, pulling, etc. in awkward positions 8. Must have a valid drivers license.
Additional required skills:
Leak detection and resolution Ability to identify troubleshoot problems Offer solutions and deliver only the best customer service experience Self-motivation and a desire to get the job done correctly Ability to communicate recommendations for additional repairs and/ or replacement solutions to the customer Have patience with customers in need
Benefits Benefits:
Paid Training Overtime Company vehicle with gas card and EZ Pass - You take vehicle home! Medical, Dental, Vision and Life Insurance Company Cell Phone and Tablet (iPhone and iPad) 401k with Company Match Generous Performance Incentives Fun atmosphere with regular games, contests, prizes, company events, and extra prizes Paid Personal Time Off - including the day off for your birthday! Equipment and tools such as a brake, ladders, power tools.
