A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
has been innovating crane and lifting technology for over nine decades. We turn customer needs into integrated solutions and cultivate a workplace where people grow, collaborate, and excel.
Position Overview Location:
Remote role serving the Detroit, MI area Reports to:
Regional Field Service Manager Focus:
On‑site service of
PALFINGER
customers' truck‑mounted equipment Key Responsibilities Field diagnostics and repair for articulating cranes, truck‑mounted forklifts, conveyors, trucks, and trailers—independently and decisively. Quarterly preventive maintenance aligned to customer schedules. Annual DOT inspections and warranty service execution. Emergency and unscheduled troubleshooting during and after standard hours. Effective communication of issues, findings, and recommended repairs to job‑site and fleet stakeholders. Accurate, timely documentation: estimates, work order authorization, parts ordering/recording, labor reporting, and inventory tracking. Strict adherence to state and federal safety regulations. Uphold cleanliness and organization of company vehicle, equipment, and work areas. Qualifications Demonstrated skill in mechanical, hydraulic, and electrical systems; strong diagnostic capability; welding proficiency. Ability to work outdoors in all weather; able to sit/stand/bend/squat/crouch/reach and lift 75+ lbs for extended periods. Minimum 3 years of mechanical experience or training, focused on articulating cranes and forklifts. Proficient in English (speak/read/write). CDL in hand or obtained within 60 days of hire. Personal toolset required;
PALFINGER
supplies proprietary tools. Technical Proficiencies Customer Service OEM (Original Equipment Manufacturing) Construction Equipment Maintenance Heavy Equipment Repair Troubleshooting Skills Mechanical Troubleshooting Skills Electrical / Electronic Systems Lift Truck Repair & Maintenance Diesel & Heavy Equipment Systems Hydraulic Systems & Components Electrical Systems & Diagnostics (Heavy Equipment) Equipment Diagnostics & Troubleshooting Crane & Lifting Equipment Systems Aerial & Utility Equipment Systems DOT & Equipment Inspection Compliance Equipment Repair & Maintenance Compensation & Benefits Competitive compensation 401(k) with company match Medical, dental, vision, life, AD&D, and short‑/long‑term disability (as applicable by state); wellness program Paid company holidays and paid PTO Ongoing learning and career growth opportunities Why
PALFINGER
As a technology and mechanical engineering leader, we empower our teams to reach up, reach out, and reach beyond—transforming complex needs into seamless solutions. Additional Information This description reflects the general nature of the role and is not a complete list of duties; other responsibilities may be assigned.
PALFINGER
is not utilizing any external recruiting agencies for this opportunity. Equal Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Vet/Disabled
