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UIQ
Xerox Certified Field Service Technician
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Based on Florida data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$47,219 / year median in Florida
+17% projected growth
Job Description
Xerox Certified Field Service Technician UIQ Miami, FL Job Details Part-time | Full-time | Contract $25 - $180 an hour 1 day ago Qualifications Field service equipment repair Customer communication Engineering equipment malfunctions diagnostics On-site technical support Copy machines In-person customer service Machine troubleshooting Scanning Printer (troubleshooting support) Driver's License Electrical experience On-site repair services (office equipment) Troubleshooting electrical systems Electrical maintenance Mechanical troubleshooting Full Job Description Xerox Certified Field Service Technician UIQ | South Florida UIQ, a South Florida Xerox Authorized Agent specializing in office technology, managed print, and IT services, is seeking an experienced Xerox Certified Field Service Technician to join our growing service team. We are looking for a reliable, technically skilled technician who can independently diagnose, repair, maintain, and support Xerox equipment at customer locations while delivering excellent customer service. Responsibilities Diagnose, troubleshoot, maintain, and repair Xerox copiers, printers, and multifunction devices Respond to customer service calls throughout the South Florida service area Perform preventive maintenance and equipment inspections Troubleshoot mechanical, electrical, image-quality, paper-feed, scanning, and printing issues Assist with network printing, print drivers, scanning configurations, and basic connectivity issues Install and configure Xerox equipment at customer locations Identify required parts and accurately manage parts and service inventory Complete detailed service tickets and document all work performed Provide customers with clear updates regarding repairs, parts, and next steps Maintain professional communication with customers and the UIQ service team Follow up on open service calls and ensure issues are resolved in a timely manner Maintain a clean, organized, and professional work environment and service vehicle Requirements Xerox factory certification required Previous hands-on experience servicing Xerox copiers, printers, and multifunction devices Strong mechanical, electrical, and technical troubleshooting skills Ability to independently diagnose and resolve equipment problems Valid driver's license and reliable transportation Ability to travel to customer locations throughout South Florida Ability to lift and handle copier parts, supplies, and equipment as required Strong communication and customer-service skills Ability to manage multiple service calls and priorities Dependable, organized, and able to work independently Preferred Qualifications Several years of Xerox field-service experience Experience servicing Xerox AltaLink, VersaLink, PrimeLink, Versant, and similar product lines Experience with networked printers, scanning, print drivers, and basic IT troubleshooting Experience using service-ticketing or field-service management software Additional copier, printer, or OEM certifications What We're Looking For The ideal candidate is someone who takes ownership of service calls, communicates professionally with customers, documents work accurately, and focuses on resolving problems correctly the first time. This position is ideal for an experienced Xerox technician looking to join a growing company where performance, reliability, customer service, and technical expertise are valued.