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Kelly Telecom

Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$49,313 / year median in Texas

+20% projected growth

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Job Description

Our client is looking for a Field Service Technician for a 3-month contract in Melbourne, FL 32901. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration:
3 months Required Skills & Experience 3+ years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system. 3+ years of customer service experience. Able to work weekends, staggered or late shifts possibly including evenings and/or weekends. Personable and able to interact with a wide range of users and environments. Can work on a ladder of lift and are able to lift up to 50lbs. Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly) Active driver's license. Comp
TIA A+ OEM
Printer Warranty Certifications OEM Laptop/Desktop Warranty Certifications Server experience What You Will Be Doing Responsible for Break & Fix work activities. Maintain good customer focus, meeting deadlines and service level agreements (SLA's) Travel to each client's location. Maintain, analyze, troubleshoot, and repairs desktops, laptops, servers, and printers. Works under general supervision