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Field Service Technician
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Based on Texas data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$49,313 / year median in Texas
+20% projected growth
Job Description
- At•Compucom Staffing (https://www1.
- , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
- Our client has a brand-new opportunity for a qualified Field Service Technician to provide onsite technical support in Texarkana, TX and surrounding areas. This role will support multiple store locations and requires consistent daily travel throughout the assigned route.
- The candidate shall be a self-starter, have exceptional customer service proficiencies and ability to use communication as an expansive tool to achieve an excellent customer experience.
- Duties and Responsibilities
- :•+ •Understand AC/DC and backup power concepts•+ •Manage triage, troubleshooting and resolution to client scope on IT equipment•+ •Occasionally works at heights of 20' to 25', lift equipment training provided•+ •Document efforts, issues and resolutions, close cases/tickets daily•Skills and Qualifications•:•+ •Minimum 1+ year of IT technical support experience•+ •A+ CompTIA certification required•+ •Technical hardware experience required•+ •Net+ CompTIA certification is a plus•+ •Field service experience preferred•+ •Exceptional Customer Service and relationship building competence•+ •Excellent time management and reporting skill•+ •Familiar with various operating systems (e.
- + •Experience desired in copper and fiber cabling and various terminating connectors•+ •Proficient communicator with emotional intelligence insight for explaining IT terminologies at the client's level of understanding•+ •Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment•+ •Able to lift 25lbs•Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes.
- Wage Range
- :•The rate for this position is up to $24.
- Benefits
- :•The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
- The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
- W2 only, no Corp to Corp.
- Equal Employment Opportunity
- :•CompucomStaffing (https://www1.
- ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
- www.compucom.com
TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
- California Residents
- :
PLEASE REVIEW THE
- CALIFORNIA
CONSUMER PRIVACY ACT NOTICE
(https://www.compucom.com/wp-content/uploads/2025/09/Compucom-California-Consumer-Privacy-Act-Notice.pdf)UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING
$100.- Massachusetts Applicants
- :
IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
- Rhode Island Applicants
- :
THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE'S WORKERS' COMPENSATION LAW.
- \#INDCCStaffing
On-Camera Video Interview Notice:
- Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes.
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.