RESPONSIBILITIES AND DUTIES

Receive dispatched service calls as assigned and ensure prompt response based on estimated time of arrival Perform preventative maintenance, troubleshoot/diagnose and service equipment to MPCS standards Maintain inventory and maintenance on company property Document all work performed and close out all activities upon completion Maintain a professional appearance and follow established safety standards Consistently present a professional image, both in personal appearance and condition of company equipment Professionally communicate to customer services performed Cover a service area and help out in other areas as needed Ability to work overtime, weekends, and holidays as part of a rotation, as needed

COMPETENCIES SKILLS

Mechanical and electronic aptitude Strong troubleshooting and organizational skills Strong accuracy and detail oriented with all paperwork Customer relations, interpersonal relationships, team relations and service oriented Excellent organizational and time management skills Must be self-starter, work with minimal supervision and be able to accomplish tasks in a timely manner. Great oral and written communication skills

MINIMUM REQUIREMENTS

Field service tech for more than 5 years or a similar position Troubleshooting, diagnosing and repairing equipment Demonstrated experience working in direct contact with customers on service-related activities A 2 year technical certification, apprenticeship training program, on the job training and or military equivalent High School diploma or equivalent Valid driver's license with proof of an excellent driving record

PHYSICAL REQUIREMENTS

Must be able to lift 75 pounds Position requires sitting, standing, twisting, reaching, pushing, and pulling Position requires bending, stooping, kneeling or squatting on a daily basis. May be up to 30% of the day Position requires driving van to and from customer sites daily

BENEFITS

We offer a competitive compensation and benefits package, which includes: Matching 401k Health Insurance, Dental and Vision Cell Phone Provided Company Vehicle Provided Tools Provided Non-skid shoes and Uniform Shirts provided Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification

Job Type:

Full-time Pay:

$26.00 - $28.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

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