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AppleOne
Field Service Technician
Entry-Level JobVerifiedNo experience needed
Career Insights for Field Service Technician
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Scorecard
Based on Washington data
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What they do
A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.
$55,220 / year median in Washington
+13% projected growth
Job Description
Job Summary We are hiring a motivated Field Service Technician for a direct hire opportunity serving residential customers throughout South King County and the South Sound area, including Kent, Federal Way, Des Moines, Auburn, Tacoma, Pacific, and surrounding communities. This is a hands-on, customer-facing home services role focused on garage door diagnostics, repairs, service recommendations, and customer satisfaction. No prior garage door experience is required. Paid training, ride-alongs, structured processes, and supportive field leadership are provided to help you build both technical and sales skills. This opportunity is a strong fit for someone who is mechanically inclined, enjoys troubleshooting, communicates well with homeowners, and is motivated by performance-based earning potential. You will work independently in the field while representing a stable, service-focused team that values professionalism, training, clear expectations, and career growth. Key Responsibilities
- Travel to scheduled residential appointments throughout South King County and the South Sound territory.
- Diagnose garage door issues, including broken springs, cables, openers, damaged doors, and related service needs.
- Explain problems, repair options, estimates, and product recommendations clearly to homeowners.
- Present solutions using a consultative "good, better, best" approach and close approved service opportunities.
- Complete garage door repairs, service work, payment collection, and required customer documentation.
- Provide a professional customer experience from arrival through completion of the appointment. Compensation and Benefits
- Direct hire, full-time position.
- Paid training program for up to 8 weeks.
- $25 per hour during training.
- Compensation transitions to a commission-based pay structure after successful completion of training.
- Annual earning potential of $80,000 to $120,000 per year, based on individual performance.
- Successful first-year representatives typically earn $80,000 to $100,000+ annually.
- Company vehicle that can be kept at home.
- Gas card provided.
- Company cell phone and tablet provided.
- Independent field-based role with the ability to go directly from home to appointments.
- Employees working at least 30 hours per week become eligible for benefits on the first day of the month following 60 days of employment.
- Medical, dental, and vision insurance.
- 401(k) with 50% employer match on the first 4% contributed.
- Company-paid basic life and AD&D insurance.
- Voluntary disability, accident, critical illness, and hospital indemnity coverage.
- HSA and FSA options.