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BIOIONIX LLC

Field Service Technician

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What they do

A Field Service Technician services and repairs equipment and machines in a variety of customer locations such as residential, commercial, or industrial settings. Workers in this field can specialize in the diagnosis, maintenance, and repair of industrial, hardware, construction or electronic equipment just to name a few. These roles may work in a variety of remote locations and can travel up to multiple locations in a day.

$51,729 / year median in Wisconsin

+12% projected growth

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Job Description

At BIOIONIX, we are an industry leader in the electrochemical field for food safety and water disinfection. While this entails maintaining the food safety of products such as cheese, meat, seafood and CIP, it also depends on the maintenance and service of
BIOIOINIX
equipment. As a Field Service Technician II, you will be responsible for customer relations and service of the disinfection equipment. This includes customer relations, product installation, standard maintenance service, electrical/mechanical troubleshooting, and/or assisting in product improvements. Technician(s) must be hardworking and resourceful to support
BIOIONIX
customers in the field and from the office. As a Field Service Technician II, you will also be responsible for the assembly of the disinfection equipment within our warehouse. This will include understanding drawings, wiring diagrams and the flow of build assemblies. Technicians must be able to complete tasks within a timely manner to meet shipping deadlines. As
BIOIONIX
continues to grow, we are glad to support our client partners both domestically and internationally. For this reason, it is important that technician(s) be comfortable with supporting customers remotely and traveling on-site as necessary while maintaining the culture of
BIOIONIX.
At the end of the day, you will have FUN being apart of the
BIOIONIX
team.
Work Environment:
M-F (x8hr), or M-T (9hr)+F (4hr) Flex manufacturing workplace Travel expectations: 50-60%
Average Job Duties:
Improve and maintain customer relations. Accountability of tool inventory and service components Travel to customer sites to perform scheduled maintenance or service visits. Assembly of systems and products Conduct on-site training sessions. Maintain service records for new and existing customers. Provide remote, or on-site support to customers as necessary. Support manufacturing tasks when working locally. Perform quality control tasks with new equipment. Other duties as required.
Requirements:
Knowledge of modifying/troubleshooting PLC Software e.g. RsLogix, Siemens, etc. Ability to troubleshoot mechanical and electrical equipment. A technical college degree, or comparable experience, in electronics, or industrial maintenance Experience and/or background of automation equipment and software. Maintain a professional working relationship with client partners to maintain the good image and reputation of the company. Competence using manual and portable electric power tools. Ability to read and interpret blueprints and electrical schematics. The ability to lift 75 lbs., climb a ladder. An entrepreneurial attitude with a desire to learn new tasks. Attention to detail, pride of workmanship, and maturity in dealing with client partners. A valid driver's license and the ability to maintain it are a must. Proficient in general computer use. Desired Subject(s)/Trait(s): Advanced knowledge modifying/troubleshooting PLC software e.g. RsLogix, Siemens, etc. . Knowledge of connecting to remote equipment via VPN. Experience building and wiring industrial control panels. Experience in the food and/or beverage processing industry. Efficient in time management and independent
Benefits:
401k with available match percentage Travel, Lodging & Living Expenses Covered By
BIOIONIX
While Traveling Healthcare including dental and vision; best in industry PTO plans 10% profit sharing amongst employees after one year.
Job Type:
Full-time Pay:
$23.85 - $38.00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Willingness to travel: 50% (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Employee Stock Options (ESOs)
  • Health Insurance