Job Description:

A Service/Installation Technician performs all the activities necessary to handle products in the customer's home or Karl's shop in regard to installation, repair and maintenance. This includes the ability to drive Karl's service vehicles. The position requires the ability to handle large and bulky items as an individual or with assistance as and when necessary. Interaction with customers through assistance at the store, but primarily in the customer's home is necessary. The position requires the ability to manage time efficiently and to put safety and care for one's self, our customer's property and our merchandise at a premium at all times. This position is often the last point of contact on a sale or deals with customer frustration because of repair needs, so good customer service skills, including a proper professional appearance, are necessary. Karl's TV & Appliances offers a training program and training pay during on-boarding.

Commission based pay program
Income potential up to $75,000+

Annually Key Responsibilities:

Repair and Service major appliances
Deliver and do basic installation of appliances in residential, apartment, condominium, and office settings as required
Load and unload customer products as necessary
Conducting parts inventories with Store team as necessary
Assistance to sales team to help install product for floor display
Maintenance of the service shop orderliness
Prepare and verification of appropriate paperwork and invoices throughout the installation or service process, including recording of serial numbers for inventory control.
Inspect product slated for your installations to ensure product is not damaged.
Prepare product for installations using appropriate measures such as use of blankets and strap dollies to ensure no damage.
Use protective items in the customers home or business to ensure we do not damage the property
Installation of washers, dryers, refrigerators water lines connections Gas lines determined by location
Ensuring paperwork with serial numbers is turned into the Store Manager or Store Clerical for immediate invoicing upon completion of installation or repair services.
Maintain the vehicle in a clean and orderly manner both inside and out.
Miscellaneous Duties as assigned Karl's TV & Appliance is proud to be an Equal Opportunity/Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, Veteran's status, sexual orientation, or any other protected factor.

Work experience requirements:

Excellent driving habits and good driving record
Able to lift 75 lbs. consistently throughout the day
Able to use hand trucks and dollies efficiently
Knowledge of large appliance operation and repair
Knowledge of electrical, gas and plumbing connections
Experience with computer for invoicing and look-up
Excellent customer service demeanor Education Requirements
High school diploma

Job Type:

Full-time•

Hiring Immediately Job Type:

Full-time Pay:

$50,000.00

$75,000.

00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

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