Make sure you follow procedures and take precautions to protect customers' floors, counters, home and appliances while working
Maintains knowledge of computer software system and other technology systems
Efficiently diagnoses the technical problem and determines the proper solution.
Builds a positive relationship with customers, communicating continuously with customer
Resolves customer issues within given guidelines and to the customer's satisfaction.
Maintains customer records accurately in computer software program. Keeping each job/ invoice updated as needed
Must be organized with the ability to complete multiple service calls in a timely manner
Maintains truck stock inventory within company guidelines and standards
Follow truck maintenance schedule and keep a clean, neat organized truck
Completes required training in the expected time-frame and participates in ongoing learning opportunities. Training may require off-site and overnight travel.
Adheres to company policies/ procedures and protocols
Performs other duties as assigned
Must be available to work Monday through Friday with some Saturdays as necessary
Must be willing to work as a team player
Must have great communication skills verbally/ written
Must have pleasant demeanor, professional image, appearance and positive attitude
Experience with repairing appliances and willingness to learn new technology
Strong computer skills
Must maintain requirements to pass background check, driving history and drug test (including health card)
Must maintain a valid driver's license with at least an F endorsement
Physically able to pass 50lb.

weight lift test and to perform tasks that may require prolonged standing, sitting and other activities necessary to perform job

Benefits:

Employee discount Health insurance Paid time off Paid training Retirement plan Vision insurance

Work Location:

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