HVAC Area Service Manager Nextech - 3.2 San Francisco, CA Job Details Full-time $90,000 - $100,000 a year 8 hours ago Benefits Opportunities for advancement Qualifications Client inquiry handling Recruiting HVAC system repair Technical Proficiency Full Job Description Join the best in the industry at Nex tech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nex tech sets itself apart from other companies by being America's largest HVAC/R service provider. As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nex tech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nex tech today! Active participation in recruiting and hiring of Technicians. Responsible for supervision and development of technician workforce. Assist the Operating Manager with forecasting the company's needs of Technicians and hire appropriately to the needs Ensure Technician productivity meets or exceeds goals set at their review or during the hiring process Ensure the market maintains a work level to support the Technicians (quality site surveys, sales, etc.) Handle escalated service issues that are field/technician related Develop training plan for all assigned Technicians using Company training materials Responsible for technical support and quality of work for the area Perform ride along with Technicians Evaluate and perform annual Technician reviews with VPs approval Be a positive image and role model to Technician group Protect the company's image, appearance and reputation Always be the example of safety Enforce company policies Maintain local customer relationships for assigned area with

RSM and Account Managers Service Meetings:

Conduct weekly service meeting Communicate the goals and objectives for assigned area, give the technicians their performance scorecard on how they are doing Provide recognition to top performers Perform inspections of all vans at all service meetings (clean, oil life, fluids full, etc.) Inspect equipment, make sure all technicians have the proper PPE Discuss safety topics weekly Review new customer requirements Go over callbacks and results/additional repairs needed Receive feedback from Technicians on office scheduling/issues Minimum of 10 years as an HVAC Service Technician, Management experience is a plus Technical knowledge necessary to provide value to our technicians and customers Maintain continuous education in the technical field Must be able to conduct professional conversation with customers and resolve concerns locally before they escalate Strong attention to detail and quality Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines Ability to focus on desired results Ability to adapt to very fast-paced environment and deadlines Maintain a clean and professional appearance Must be able to travel as needed Experience in recruiting and hiring Technicians