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HVAC Service Technician
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Mark's Heating And Cooling
Bismarck, ND (In Person)
$78,000 Salary, Full-Time
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Job Description
Job Title:
HVAC Service Technician Department:
Service Reports to: Service Manager /Owner FLSA Status:
Non-Exempt Classification:
HVAC Mechanic Work Hours:
8:00 am- 4:30 pm, some weekends and evenings.
Pay Scale:
$35.00- 40.00 / hour
- Pending Experience
Position Summary:
To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning systems according to company standards, providing the customer with a high-quality experience. Assist with training other Service Technicians.Required Qualifications:
- Valid and insurable driver's license.
- EPA Universal Refrigerant Handling License
- Demonstrate a willingness to invest time in-service training seminars and classes.
- Work from 28' extension ladder and 12' step ladder.
- Including ability to demonstrate working knowledge of daily, weekly, monthly skills noted below.
- Understand and communicate the benefits of preventative maintenance.
- Demonstrate advanced customer service skills and have ability to communicate clearly, ideas and explanations of problems to residential and commercial customers and coworkers
- Demonstrate willingness to accept responsibility and leadership roles.
- Experience in training and mentoring service technicians.
- Operate scissors and genie lifts in a safe manner.
Desired Qualifications:
- HVAC Tech School certificate
EPA Certified Essential Functions and Responsibilities:
- Arrive at jobsite at scheduled time and location as dispatched
- Relocate from one jobsite to another jobsite as dispatched during the workday
- Report to dispatcher / owner when arriving and leaving jobsite
- Operate company vehicle as needed.
- Follow instructions from supervisor and/or dispatcher and carry out in timely manner
- Complete service repairs as approved by customer.
Perform the following technical duties:
- Advanced electrical and refrigeration principles
- Service tools and testing devices.
- Ability to layout and install refrigeration piping
- Ability to layout, design and install low voltage wiring
- Ability to read and interpret wiring diagrams and blueprints and make accurate material lists
- Report problems with company tools or vehicles promptly.
- Report problems with equipment to Dispatcher to expedite parts delivery
- Communicate with customers and collect C.O.D. on maintenance visits as directed.
- Ability to work staggered schedule if required
- Always maintain professional appearance and attitude
- Complete all service related forms properly
- Provide all customers with new / renewal maintenance agreement program information
- Acquire commercial and residential planned maintenance agreements
- Inform and educate customers on additional products or services available through the company
- Inform customer of replacement options following company guidelines
- On-call status for emergency service as required
- Converse with facilities engineers, building and homeowners, and general contractors
- Communicate clearly, the ideas and explanations of problems to customers and coworkers
- Diagnose and troubleshoot a wide range of residential and commercial equipment, present repair and replacement options
- Advanced diagnostic, repair, and provide preventative maintenance on a wide range of residential and light commercial equipment without supervision of HVAC building code compliance.
- Advanced troubleshooting techniques
- Advanced experience in presenting repair and replacement options
- Basic sheet metal practices
- Air balancing principles
- Calculate equipment efficiency
- Champion of flat rate pricing for the team
- Establish proper seasonal inventory for truck stock as directed by Service Manager Other duties as assigned:
- Motivated work ethic
- Attendance
- Demonstrated mechanical aptitude
- Positive attitude
- Proficiency in using tools
- Excellent communication skills
- Strong team player
- Willingness to learn
Physical Demands:
- While performing the duties of this position, the employee is required to walk, stoop, balance on feet, talk, hear, squat, climb, reach above their head and drive a company vehicle.
- They will use their hands to finger, handle or feel objects, tools or controls.
- Employee must occasionally lift and/or move objects weighing 50-100lbs.
Work Environment:
- While performing the duties of this position, the employee is exposed to weather conditions at that time.
- They may be required to be in confined spaces for short periods of time.
Company Benefits:
- Growing company with opportunities for advancement
- Paid Holidays and Vacation
- Positive work environment
- No overnight, only by the approval of employees.
- Work Truck
- Can take home.
- Company cell phone
- All tools are supplied by the company.
- Health / Dental / Vision
- 100% coverage on a single accident event (Aflac)
- Matching 3%