ABOUT US

At Refrigeration Heroes, we keep the food industry, healthcare providers, and local businesses up and running across Upstate South Carolina and Western North Carolina. We specialize in commercial HVAC, refrigeration, and cooking equipment service and installation , and we back our technical skills with our signature Customer Communication Promise. We're a veteran-owned, locally rooted company built on doing the right thing, taking care of people, and showing up like a Hero—every day. Our team doesn't just fix equipment; we protect food safety, prevent costly shutdowns, and support critical community services. If you're looking for a place that values professionalism, reliability, teamwork, growth, and WOW moments , you're in the right place. We're growing and currently searching for an Experienced Service Technician to support our expanding customer base throughout Western North Carolina .

WHAT YOU'LL DO

The right technician will be confident working independently and committed to delivering the kind of service that makes customers say, \"Send that person back every time.\" You'll be responsible for: Diagnosing, repairing, and maintaining commercial refrigeration equipment and ice machines. Completing detailed service reports, work orders, and recommendations using our digital dispatching tools. Communicating clearly with customers, vendors, and team members. Participating in ongoing training, technical development, and team coaching. Supporting our weekly on-call rotation , responding to urgent service needs (and earning those overtime opportunities). Maintaining a clean driving record, professional appearance, and safety-first mindset. Living in—or relocating to— Western North Carolina . If you're earlier in your career, we also offer apprentice and maintenance tech pathways.

WHAT WE OFFER

We're serious about giving our technicians the tools, training, and stability they need to grow their careers. Compensation & Benefits $28-$34+/hr based on experience, with guaranteed 40 hours per week. 401(k) with company match Health, dental, and vision insurance Professional Tools & Support Every tech receives: A fully stocked Refrigeration Heroes service van Company-provided digital tablet Company uniforms Annual personal tool allowance Weekly team training and ongoing professional development Clear career paths and leadership growth opportunities A team culture built around communication, teamwork, and continuous improvement Our technicians prove every day that you don't need an expensive degree to build a stable, rewarding, financially strong career in the skilled trades.

WHY TECHNICIANS LOVE WORKING HERE

Your work keeps small businesses running You help reduce food waste and protect medicine and supplies You solve urgent problems that make a direct impact You're supported by leadership that actually invests in technician growth You're part of a team that values Hero Culture , not just KPIs If you want to build a career with a company that genuinely appreciates its technicians — let's talk.

APPLY TODAY

Ready to step into a role where your work matters and your skills are valued? Call us at (864) 834-4078 — we're happy to answer questions.

Job Type:

Full-time Pay:

$28.00 - $34.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

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