HVAC Controls Systems Technician Team Lead

HVAC Controls Systems Technician Team Lead (Knoxville, TN, 37921) | 05/21/26 Easy Apply Job Description MARS Solutions Group is looking for an experienced HVAC Controls Systems Technician Team Lead located in Knoxville, TN. Our client is a Building Automation industry Leader looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability Position Summary We are seeking an experienced HVAC Controls Systems Technician Team Lead to oversee daily field operations, support technician development, and ensure high-quality service delivery for commercial HVAC and building automation systems. This role is responsible for leading field technicians, coordinating service activities, maintaining customer satisfaction, and driving operational efficiency and safety compliance.

Responsibilities:

Lead and support a team of HVAC controls/service technicians in daily operations and field activities Coordinate technician scheduling, route planning, and workforce allocation Monitor operational performance, productivity, and customer satisfaction metrics Support service delivery, troubleshooting, and execution of HVAC controls and building automation projects Collaborate with internal teams to support service, maintenance, and installation opportunities Ensure compliance with safety standards, operational procedures, and contractual requirements Conduct performance reviews, coaching, and employee development activities Assist with staffing, recruiting, onboarding, and retention efforts Review operational processes and recommend improvements for efficiency and profitability Maintain strong customer relationships and resolve escalated service concerns when needed Required Qualifications Minimum 5 years of experience in commercial HVAC service or building automation operations Minimum 3 years of leadership or supervisory experience managing field technicians or service teams Strong understanding of HVAC controls systems, building automation systems (BAS), and service operations Experience with scheduling, workforce planning, and customer account management Strong communication, leadership, and organizational skills Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications Bachelor's degree in Engineering, Business, or related field, or equivalent industry experience Experience with building automation platforms and controls systems Advanced operational leadership experience within HVAC or facilities services Continuous improvement or process optimization experience (Lean/Six Sigma preferred) Competitive compensation and performance-based incentives Comprehensive benefits package available Opportunities for career growth, training, and professional development Collaborative and safety-focused work environment

Additional Details:

Duration:

Direct Hire Location:

Knoxville, TN 37921 Competitive compensation and performance-based incentives Comprehensive benefits package available Opportunities for career growth, training, and professional development Collaborative and safety-focused work environment

About MARS Solutions Group:

MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.