HVAC Service Technician IV

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a Service Technician IV. In this role, you will be responsible for diagnosing, repairing, and performing preventative maintenance for commercial and industrial HVAC equipment. The responsibilities will increase based on exposure to tasks, ability to develop troubleshooting skill set, and consistent and accurate completion of assignments. The HVAC equipment you will be servicing includes but is not limited to large and small rooftop units, split systems, chillers, and boilers. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location:

Knoxville, TN. - Onsite What you will do: Oversee and lead up to 10 HVAC Technicians Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner Perform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans. Responsible for negotiating subcontract agreements as required and serving as a primary contact Utilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting and checking equipment to ensure it is in satisfactory working order Respond to or assist other Service Technicians responding to emergency service calls to keep system downtime to a minimum. Provide counsel, coaching and leadership and/or analyze, troubleshoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements/upgrades when necessary for effectiveness or in cases of obsolescence Support Sales by assisting with job site surveys, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance. Participates in the Estimate Review Process as required Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin Applied safety policies and procedures Provide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential call backs due to similar incidents Actively participate in performance evaluations of Service technicians, providing feedback on technical skills, attitude, thoroughness, teamwork and developmental suggestions for technician Keeps current and provides training on all Daikin Applied products concerning installation, operation, maintenance, service and repair Regular local travel requirements with some overnight travel What's in it for you: Factory Certified Training, Online Training Courses, or other professional on the job training in the HVAC Industry The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology, and VRF Technology Daikin Applied provides technicians with company vehicle, laptops, mobile devices, and other technologies The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best The opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all

Minimum Qualifications:

5+ years related experience with increasing responsibility; or 7+ related experience; or equivalent combination of education and experience High School Diploma or GED Technical school with HVAC certificate or equivalent combination of education and experience Valid Driver's License and acceptable driving record Rotational Emergency Call Support as required Required license(s) and/or training card as required by local law district EPA approved Universal Technician Certification required, as necessary Work visa sponsorship is not available for this position

Preferred Qualifications:

Commercial HVAC Industry Experience Previous experience in mentoring less experienced technicians. OSHA 10 within 90 days of hire (Daikin provides this training during onboarding process) Current first aid / CPR card

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements Multiple medical insurance plan options + dental and vision insurance 401K retirement plan with employer match Paid time off and company paid holidays Paid sick time in accordance with the federal, state and local law Tuition Reimbursement after 6 months of continuous service The typical hourly pay rate for this position ranges from $35.40 - $56.96 in Tennessee. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we've proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you'll be part of a unified, supportive environment where you can make an impact and grow your career. Not finding the right fit? Let us know you're interested in a future opportunity by clicking 'Sign In' at the top of the page and creating an account to set up email alerts as new job postings become available that meet your interest!