Maintenance Tech Apprentice - Billings, MT

Maintenance Tech Apprentice - Billings, MT Big Horn Heating & Cooling Billings, MT Job Details Full-time $0 a year 1 day ago Benefits Health insurance Paid time off On-the-job training 401(k) matching Opportunities for advancement Qualifications Boiler Customer communication EPA Refrigeration Certification Maintaining an organized workspace Outdoor work Customer service Basic math Equipment installation Split-system HVAC systems Equipment troubleshooting High school diploma or GED Maintenance activity documentation Driver's License Driving EPA 608 Technician Certification Trade school Equipment maintenance Clean workspace maintenance Communication skills Mechanical troubleshooting Entry level Under 1 year Mobile devices Full Job Description Big Horn Heating and Cooling has been serving Mountain West families and businesses for over 20 years! With shops in Billings, Cody, Worland, and Jackson, we are the leading provider of HVAC maintenance, service, and installation for residential and commercial customers in Idaho, Montana, and Wyoming. We are looking for top-tier talent to join our team and bring our excellent level of customer service to the community. We invest in our employees' career development, covering their Journeyman licensing and training/continuing education. We promote our career development philosophy of "learn more, earn more" to all of our coworkers. We are looking for service technicians with experience working on boilers, residential AC, mini splits, and commercial systems. Truck, tools, uniform, and tablet w/ Service Titan provided. We offer an outstanding company culture, a 401(k) program w/ company match, health insurance, PTO, and competitive compensation with SPIFFS. Position Summary The Maintenance Technician Apprentice supports licensed HVAC Maintenance Technicians in the installation, maintenance, troubleshooting, and repair of residential and light commercial HVAC systems. This entry-level role is designed to develop technical skills, safety awareness, and customer service capabilities through hands-on training and mentorship. Essential Duties and Responsibilities Assist Maintenance Technicians with HVAC service, maintenance, and repair tasks Learn to inspect, diagnose, and troubleshoot HVAC system issues under supervision Perform basic maintenance tasks such as filter changes, cleaning components, and checking system operation Retrieve tools, materials, and parts as needed to support service calls Maintain a clean, organized, and safe job site Accurately document work performed and assist with service reports Follow all company policies, safety procedures, OSHA standards, and manufacturer guidelines Attend required training, safety meetings, and technical education sessions Maintain company tools, equipment, and vehicles in good working condition Represent the company professionally when interacting with customers Perform other related duties as assigned Qualifications Education & Experience High school diploma or GED required Enrollment in or completion of an HVAC trade school program preferred No prior HVAC experience required; willingness to learn is essential Licenses & Certifications Valid driver's license with acceptable driving record (or ability to obtain) EPA Section 608 Certification preferred or ability to obtain within a defined timeframe Knowledge, Skills, and Abilities Basic mechanical aptitude and interest in HVAC systems Ability to follow verbal and written instructions Strong work ethic and willingness to learn Good communication and teamwork skills Basic math and problem-solving abilities Ability to use mobile devices or service software for documentation Physical Demands Ability to lift up to 50 pounds Ability to stand, walk, bend, kneel, and climb ladders Ability to work in confined spaces such as attics and crawlspaces Ability to work indoors and outdoors in varying weather conditions Work Environment Residential and light commercial job sites Exposure to heat, cold, dust, noise, and mechanical equipment Frequent field-based work under supervision Schedule Typically Monday through Friday Overtime, evenings, or weekends may be required during peak seasons Travel Requirements Local travel within the assigned service area Training & Development On-the-job training with licensed HVAC technicians Structured learning toward independent service technician responsibilities Opportunity for advancement based on performance, certification, and skill development Equal Employment Opportunity Statement The Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. Disclaimer This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.