POSITION TITLE

: Hotel Maintenance / Utility Specialist

REPORTS TO

: Executive Housekeeper / General Manager

ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS

The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.

POSITION SUMMARY

The Hotel Maintenance / Utility Specialist is responsible for supporting the housekeeping department by facilitating room readiness while also addressing minor maintenance issues throughout the hotel. This role includes assisting with room turnover, cleaning public areas, managing linen distribution, and performing minor repairs as needed. The ideal candidate will maintain a positive and proactive approach, ensuring both guest satisfaction and operational efficiency.

WHO IS THIS POSITION FOR?

The Hotel Maintenance / Utility Specialist role is best suited for someone who:

• Is detail-oriented and takes pride in maintaining clean, functional, and welcoming spaces for guests.
• Has a proactive approach to identifying and addressing minor maintenance issues.
• Works well both independently and as part of a team, supporting multiple departments as needed.
• Enjoys a physically active role that requires multitasking and problem-solving skills.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• 401k.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host's expanding portfolio.

DUTIES AND RESPONSIBILITIES

Housekeeping Responsibilities

• Provide a clean and safe environment for guests, ensuring all public areas and guest rooms meet cleanliness standards.
• Assist with linen collection, transport, and distribution to ensure efficient room turnover.
• Clean rugs, carpets, upholstered furniture, and draperies using vacuums and shampooers.
• Sweep, scrub, wax, and polish floors using appropriate cleaning tools and machines.
• Perform all stages of linen processing, including sorting, washing, drying, folding, and delivering.
• Maintain common areas, set up and maintain lobby functions, and support meeting room setups.
• Deliver requested items to guest rooms and assist with guest luggage as needed.
• Report all safety, maintenance, and housekeeping concerns to management. Maintenance Responsibilities
• Address minor maintenance issues, including complaints and work orders, in a timely manner.
• Perform regular maintenance of the building exterior and ensure it is presentable.
• Thoroughly complete maintenance logs and follow standard operating procedures.
• Implement and maintain the hotel's preventative maintenance program.
• Assist with scheduled or periodic cleaning projects and maintenance tasks.
• Follow hotel maintenance standards for guest rooms and public areas. General Responsibilities
• Ensure efficient completion of daily assignments with speed and accuracy.
• Maintain a friendly and approachable demeanor, acknowledging and greeting guests in public spaces.
• Uphold guest safety procedures and comply with hotel policies.
• Assist other departments as needed and perform additional duties as assigned by management.

POSITION REQUIREMENTS

• Must be able to stand for extended periods and move frequently within and around the facility.
• Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.
• Must frequently handle objects and equipment necessary for facility maintenance.
• Basic reading and writing skills are required for completing checklists and managing linen/amenities.
• Must be able to work flexible hours, including nights, weekends, and holidays.

REQUIREMENTS

The Vista Host Promise:

We will inspire unlimited potential for every Vista Host associate and hotel guest. We will do this by serving all whom we encounter with genuine kindness and exceptional hospitality. With these efforts, we will empower, and always advocate for, every person's experience to result in their heartfelt desire to return.