Service Manager - Volvo

McDonald Volvo in Littleton is where modern design, safety, and sustainability come together with eight decades of family-owned values. As Colorado's top-volume Volvo retailer, we've proudly earned the Volvo Excellence Award for nine consecutive years, reflecting our commitment to both our team and our guests. At McDonald Automotive, we believe that exceptional experiences start with exceptional people. Many of our team members have spent decades with us, growing their careers and eventually retiring as part of the McDonald legacy. We're proud to attract driven, motivated individuals who are passionate about their work and dedicated to building lasting relationships. We're looking for a Service Manager to continue that tradition of excellence and deliver the exceptional experience our guests have come to expect. Compensation Overview This role is commission based, with top performers earning upwards of $245,000

Experience & Qualifications Needed:

Valid driver's license and clean driving record 2 - 3years experience as service manager Prior experience can be dealer or independent Excellent customer service skills and a forward-thinking, technology driven mindset

Essential Duties and Major Responsibilities:

Create and maintain effective relationships with equipment and supplies vendors and suppliers, to ensure timely and accurate delivery of both Serve as an escalation point for customer concerns, collaborating across departments to ensure prompt resolution and an exceptional service experience from start to finish. Lead and develop a team of skilled automotive technicians, ensuring that each vehicle that leaves our bay is serviced with high-quality care and precision Oversee onboarding, training, and professional development initiatives to support employee growth, retention, and long-term success. Support service advisors and service drive operations, including customer write-ups, vehicle intake, and maintaining smooth day-to-day operations. Champion a customer-first culture by delivering white-glove service, strengthening client relationships, and driving business growth through operational excellence and strategic leadership.

What We Offer:

Competitive 401k / 401k matching Medical / Dental / Vision Insurance Employee Assistance Program(EAP) - free, confidential counseling PTO Accrual Health Savings Account Flexible Spending Account Voluntary Life and AD&D Employee Discounted Pricing on Parts, Vehicles, and Service Why McDonald Volvo? Colorado's top volume Volvo retailer Nine consecutive years of Volvo Excellence Award recognition Family-owned andoperatedfor more than 80 years Strong culture of employee development and career growth Long-tenured team members who build lasting careers A people-first environment focused on exceptional guest experiences Representing a brand known for safety, innovation, and sustainability

Disclaimer:

This position will remain open for at least three days and will close upon candidate selection. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to recruiting@mcdonaldag.com