Plumbing Manager Southern Plumbing Solutions Lehigh Acres Florida

Plumbing Manager Southern Plumbing Solutions Lehigh Acres Florida Century Mechanical Holdings Cape Coral, FL Job Details Full-time $80,000 a year 8 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Financial forecasting Pricing Occupational safety regulation compliance Reputation management Operations management 5 years Safety regulations Upselling Employee retention Fleet management Budget forecasting Cross-selling Dispatching Team development Hiring Key Performance Indicators Driver's License Budget planning Team management Plumbing Driving Performance Improvement (PI) Revenue target achievement Recruiting Training & development Senior level Onboarding process management Equipment inventory management Escalation handling

Leadership Full Job Description Benefits:

401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Plumbing Manager Located in Lehigh Acres, FL Lead and scale residential plumbing operations by driving technician performance, service quality, revenue growth, and team development while ensuring a best-in-class customer experience.

Key Responsibilities:

Manage day-to-day plumbing operations, including scheduling, dispatch coordination, and job execution Lead, coach, and hold accountable a team of technicians to hit revenue, conversion, and quality targets Monitor KPIs (average ticket, close rate, callbacks, efficiency) and implement performance improvements Partner with recruiting to hire, onboard, and retain high-performing plumbers Ensure compliance with safety standards, codes, and company procedures Resolve escalated customer issues and protect brand reputation Drive upsell/cross-sell opportunities and ensure proper pricing and job documentation Collaborate with leadership on budgeting, forecasting, and growth strategy Maintain inventory, tools, and fleet readiness

Compensation & Benefits:

Competitive base salary + performance bonus Health, dental, and vision insurance 401(k) with company match Paid time off and holidays

Requirements Qualifications:

5+ years of residential plumbing experience with 2+ years in a leadership role Strong understanding of service KPIs and performance management Proven ability to lead teams, drive accountability, and improve results Customer-first mindset with strong problem-solving skills Experience with field service software (Service Titan or similar preferred) Valid driver's license