Collision Center Manager

Description:

We are seeking a highly skilled and experienced Collision Center Manager to lead our team of technicians and administrative staff. If you are already an experienced manager—or an assistant ready to step into a management role—we want to hear from you!

What We Offer:

Very competitive pay plan with performance incentives Medical, Dental, and Vision benefits 401(k) retirement plan with company match Paid vacation and holidays Paid training and career growth opportunities Comfortable and supportive work environment

Key Responsibilities:

Oversee day-to-day operations of the collision center Hire, train, and manage a strong team of technicians and administrative staff Ensure all repairs are completed to the highest quality standards and in a timely manner Write and review damage estimates; manage Direct Repair Programs (DRPs) for insurance companies Build and maintain positive relationships with customers, insurance companies, and other Mahalak Auto Group dealerships in the area Monitor expenses, billing, and overall shop profitability Continuously improve operations, processes, and customer satisfaction

Requirements:

Qualifications & Requirements:

3+ years of experience in the collision repair industry (management experience preferred) Strong leadership skills with integrity, respect, empathy, courage, and gratitude Excellent communication, customer service, and team-building skills Knowledge of new vehicle repair technologies and solid understanding of estimating processes Proficiency in CCC and other shop management systems I-CAR Certification preferred Professional appearance and work ethic Authorized to work in the USA; must pass background check, MVR, and drug screen Ready to Lead with Us? If you're motivated, detail-oriented, and ready to grow with a respected, family-owned auto group, we encourage you to apply today! Collision Center Manager 299 Cypress Gardens Boulevard SE, Winter Haven, FL 33880

Full-time Full-time Description:

We are seeking a highly skilled and experienced Collision Center Manager to lead our team of technicians and administrative staff. If you are already an experienced manager—or an assistant ready to step into a management role—we want to hear from you!

What We Offer:

Very competitive pay plan with performance incentives Medical, Dental, and Vision benefits 401(k) retirement plan with company match Paid vacation and holidays Paid training and career growth opportunities Comfortable and supportive work environment

Key Responsibilities:

Oversee day-to-day operations of the collision center Hire, train, and manage a strong team of technicians and administrative staff Ensure all repairs are completed to the highest quality standards and in a timely manner Write and review damage estimates; manage Direct Repair Programs (DRPs) for insurance companies Build and maintain positive relationships with customers, insurance companies, and other Mahalak Auto Group dealerships in the area Monitor expenses, billing, and overall shop profitability Continuously improve operations, processes, and customer satisfaction

Requirements:

Qualifications & Requirements:

3+ years of experience in the collision repair industry (management experience preferred) Strong leadership skills with integrity, respect, empathy, courage, and gratitude Excellent communication, customer service, and team-building skills Knowledge of new vehicle repair technologies and solid understanding of estimating processes Proficiency in CCC and other shop management systems I-CAR Certification preferred Professional appearance and work ethic Authorized to work in the USA; must pass background check, MVR, and drug screen Ready to Lead with Us? If you're motivated, detail-oriented, and ready to grow with a respected, family-owned auto group, we encourage you to apply today!