Service Manager

Service Manager - Academy CDJR (Tipton, IN) Chariot Automotive Group is looking for an experienced and driven Service Manager to lead the service department at our Academy CDJR location in Tipton, Indiana. If you have a strong background with Stellantis brands (Chrysler, Dodge, Jeep, Ram) and a passion for building high-performing teams, we want to talk to you.

What You'll Do:

Lead and manage all aspects of the service department operations Drive customer satisfaction and retention through exceptional service experience Monitor and improve key performance metrics (RO count, labor sales, ELR, CSI, etc.) Hire, train, and develop service advisors and technicians Ensure compliance with manufacturer standards and warranty processes Work closely with parts and sales departments to maximize dealership performance Maintain a positive, accountable, and team-focused culture

What We're Looking For:

Required:

Prior Service Manager experience with CDJR brands Strong knowledge of dealership service operations, warranty, and fixed ops performance Proven leadership ability with a track record of improving productivity and profitability Excellent communication and customer service skills Ability to motivate and develop a team in a fast-paced environment Familiarity with dealership management systems (Tekion experience is a plus)

What We Offer:

Competitive compensation package (base + performance incentives) Health, dental, and vision insurance Paid time off 401(k) with company match Opportunity for advancement within a growing dealer group Supportive ownership and a strong team environment At Chariot Automotive Group , we're committed to investing in our people and creating a culture where employees can grow and succeed. Join a team that values performance, accountability, and doing things the right way. Apply today and take the next step in your career with Academy CDJR.