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Brown & Brown

Automotive Service Manager

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What they do

An Automotive Service Manager oversees mechanics and other workers who service and make fixes to automobiles. Responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records.

$76,823 / year median in Massachusetts

+12% projected growth

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Job Description

Hiring Immediately, Automotive Service Manager. Great compensation with benefits. We are seeking a Service Manager for our client near Auburn, MA. Sales are on the rise and our client needs a proven leader to drive growth. You will be joining a dealership with an energetic service advisor team, skilled technicians, a motivated executive team with resources to help you succeed, and a fantastic community reputation. Your leadership will directly influence customer satisfaction, team morale, growth of our service business and overall dealership.
REQUIREMENTS
Previous service manager experience is
REQUIRED
for this position. Large volume point looking for experienced Service Manager. Experience with Tekion is a plus. Qualified candidates will have a proven track record of managing technicians and service advisors, demonstrate an ability to run an efficient and productive service department, managing a reconditioning department, and show through their work history an ability to generate sales with high customer satisfaction. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.
BENEFITS
Generous compensation based on experience, estimate $180,000 to $225,000. Competitive benefit plans including 401K. Two weeks' vacation to start Positive and family friendly atmosphere. Online schooling for teammates and family Responsive and motivated executive team.
RESPONSIBILITIES
Oversell daily operations of the service department to ensure efficiency, quality, and safety. Hire, train, develop and motivate the service department staff and monitor their performance. Develop and monitor budgets for the service department and keep dealership management informed of variances. Ensure that the service department meets all customer satisfaction (CSI) and financial goals. Forecast goals and objectives for the department and ensure they are met. Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction. Schedule training, as necessary, to properly repair and service vehicles. Establish and maintain good working relationships with customers to encourage repeat and referral business. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc. Click the Apply button to submit your resume! We will contact you for your confidential interview. Call 844-HIRE-STAFF for additional questions. to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver's license. The content of this ad is the sole responsibility of the advertising dealer. ©RecruitmentHQ 2026 Brown and Brown provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.