Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
C
Confidential - to be discussed during interview
Service Manager
Career Insights for Maintenance Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Massachusetts data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Maintenance Supervisor oversees maintenance of a residential or commercial building, manages maintenance staff and directs maintenance tasks.
$75,309 / year median in Massachusetts
+12% projected growth
Job Description
We are seeking an experienced Service Manager to lead a customer-first service operation at a new car franchise dealership . You would be part of a large and still growing auto group that seeks excellence. What you will do Lead day-to-day service operations, service advisors, technicians, dispatch, and shop workflow Drive productivity, efficiency, ELR, GP, and CSI performance Ensure strong repair order quality, warranty compliance, and audit readiness Partner with Parts and Sales leadership to improve throughput and customer experience Build a culture of accountability, training, and continuous improvement Requirements (non-negotiable) Minimum 5 years of Service Manager experience in an automotive dealership New car franchise dealership experience CDK experience is a MUST Proven ability to lead teams, improve KPIs, and stabilize processes Strong track record improving CSI/NPS while increasing gross and hours sold Experience with scheduling, dispatch optimization, and technician retention What we offer Competitive compensation based on experience Benefits and a performance-driven environment with room to grow