Residential Superintendent

Residential Superintendent Garden Communities - 5.0 West Newton, MA Job Details Full-time $23 - $25 an hour 21 hours ago Benefits Health insurance 401(k) Paid time off Parental leave Vision insurance Life insurance Qualifications Maintenance inventory management Preventative hardware maintenance Pest control Recruitment process management Customer retention Operations management Equipment repair Safety inspections for hazard identification Customer service Fair Housing regulations Safety regulations Staff scheduling Regulatory compliance Mechanical repair Maintenance Groundskeeping Compliance management implementation Invoice processing Administrative experience Supervising experience Bidding project phase Team management Employee relations management Vendor relationship management Competitive bidding Recruiting Interviewing Scope management Maintenance management Senior level Staffing management Property management Tenants Overseeing training Performance evaluation Full Job Description Overview The Residential Superintendent is responsible for overseeing all maintenance operations at the property, including supervising maintenance staff, coordinating schedules and on-call coverage, managing service requests and unit turns, and ensuring the community is maintained in a safe, clean, and code-compliant manner. This role works closely with the property management team to support resident satisfaction, vendor coordination, preventive maintenance, and ongoing property improvement projects. The Residential Superintendent is a hands-on leader who leads by example and ensures all work is completed in accordance with company standards and applicable local, state, and federal regulations. Duties Conduct all business in accordance with company standards and local city, state and federal codes when applicable (e.g., OSHA, ADA, Fair Housing, etc.) Other duties may be assigned.

Maintenance:

Coordinates weekly schedules of maintenance staff, including On-Call schedule Conducts weekly and monthly meetings of maintenance staff to discuss performance, maintenance issues, leasing issues, company goals, training & motivation Creates checklists & informs Management of extraordinary items Ensures upkeep of all autos, golf carts, and other machinery used at the Property Facilitates employee introduction to Company Policy & Procedures, as part of Management, participates in implementation of various policies, standards, procedures, and programs Initiates, performs & oversees maintenance projects. Develops scopes of work for Property improvements. Ensures the proper & safe conditions of the Property Identifies scope of work for Maintenance staff, assigns and directs maintenance work and service requests Maintains Vendor List for Property Manages a team of maintenance staff at the Property in accordance with Company policies and applicable laws, to accomplish maintenance functions including maintenance, upkeep and repair of grounds and buildings, maintenance and repair of machinery and other equipment, customer service, pest control, extraordinary projects, and provides general oversight of turnover process. Responsibilities include interviewing, hiring, and training maintenance employees. Planning, assigning, directing, and supervising work of maintenance staff, vendors, and contractors Appraising performance; rewarding and disciplining employees. Addressing employee complaints and resolving problems. Provides continual feedback & guidance to Staff, ensures proper training of all Maintenance Staff Solicits & analyzes competitive bids for any purchase or budgeted maintenance & capital improvements when requested Reviews and approves invoices Managing and ordering inventory, supplies, and materials Able to perform job responsibilities of Maintenance Tech, to fill in on occasion, as needed Assists in addressing tenant concerns Leasing Completes Property Incident reports Provides list of inventories of rent ready apartments to management team Provides management team status of "offline" units Administrative Knowledgeable regarding and upholds all Company policies, goals, and values. Resident Relations Represents the community in a professional manner at all times-on/off property. Delivers communication documentation to residents. Contributes to resident retention programs. Safety Monitors the grounds for safety hazards and ensures unsafe conditions are promptly identified, reported, and corrected. Gains ongoing knowledge and ensures compliance with all Company, local, state, and federal safety rules. Benefits Benefits eligibility begins following the successful completion of the 90-day introductory/probationary period.

Pay:

$23.00 - $25.00 per hour

Benefits:

401(k) Health insurance Life insurance Paid time off Parental leave Vision insurance Application Question(s): What is your desired salary range?

Experience:

Maintenance:

1 year (Preferred)

Work Location:

In person