Maintenance Supervisor

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?

JOB DESCRIPTION SUMMARY

The Supervisor, Facilities will directly assist the Department Manager to maintain facilities, buildings, equipment, grounds and manage staff in a highly presentable vacation resort.

DUTIES AND RESPONSIBILITIES

Supervision Provide supervisory assistance to the Department Manager ensuring Departmental Staff quality of work, job performance, and job completion. Assist in the daily operations and management of the maintenance department at Palace View Resort, Palace View Heights Resort, and French Quarter Resort. Assist in maintaining staff performance and work accountability for work completed as assigned by the Department Manager. Maintain and Update the Maintenance projects file. Assist in oversight of Department employee training programs and ensure employee raining tracking files are updated and timely. Supervise daily staff assignments and resource allocation. Maintain a productive relationship with outside vendors. Work diligently with vendors to ensure a competitive bid process. When assigned, be point-of-contact on outside vendor projects monitoring progress and quality of work. Communicate regularly with Department Manager with updates on job/project progress and work quality. Assist in monitoring staff performance ensuring standards are in accordance with quality expectations and Unit Quality Assurance Program (UQAP) practices. Be committed to the mission of SDC Properties "to establish a lifelong relationship with our owners and guests and to guide them through a memorable vacation experience, primarily through our committed, experienced, knowledgeable and caring staff." General Maintenance Recommend and purchase the necessary supplies and equipment for the on-going maintenance of all buildings, grounds and equipment. Oversee and monitor maintenance inventories, providing monthly reports as assigned by the Maintenance Department Manager. Seek out and execute cost controls in all areas of responsibility. Supervise and ensure the timely execution of all preventative maintenance schedules for buildings and equipment. Provide assistance and support on special projects as requested by Management, and/or any legitimate business task within the scope of responsibilities. Safety Monitor all fire and safety inspections, and ensure compliance with regulations retaining copies of all compliance tests and also provide the same information to the Facilities Management office. Ensure that all safety rules are observed by maintenance staff. Know tornado, fire, and disaster procedures and help coordinate evacuation efforts if necessary. Administration/General Assist in preparing and monitor long-range capital expenditure projections for all properties. Assist in planning renovation projects. Relay critical information about matters related to maintenance to the Maintenance Department Manager. Perform any other duties as requested and/or assigned in order to maintain the smooth operation of the Maintenance Department in all area of responsibility. When requested, recommend vendors based on price and quality. Assist in supervising and ensuring efficient management and observation for work being issued and completed via HotSOS maintenance service order system. Develop personal efficiency and competency in use-of, functionality-of Hot

SOS WORK SCHEDULES

Given that we are in the hospitality industry and operations are 24 hours, 7 days per week, schedules will vary by department based on seasonality and business needs. All employees are encouraged to recognize there is a certain level of flexibility expected based on legitimate business situations. For office staff, slight variations of start and end times are available by department based on business needs. However, once a schedule is determined, employees should ensure they are timely based on their established schedule. Requests for schedule adjustments should be submitted to your immediate manager and may be considered if it meets the needs of the business.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

High School Diploma or GED. Proficient in reading and writing English. Word, Excel & e-mail proficiency desired. General and technical knowledge in more than three of the following areas: residential electricity, plumbing, appliance, mechanical and general maintenance. Ability to train and supervise staff in all areas of maintenance. Good verbal and written communication skills for interaction with employees, guests, vendors and the public, using tact and poise. Ability to work overtime and/or weekends as required and respond to emergency calls within 30 minutes while on-call. Knowledge and experience of budgeting skills, and ability to implement cost containment programs. Ability to walk extensively, climb ladders, stairs and lift 50lbs or more. Desire 5+ Years trade experience in related or applicable field with supervisory experience. Valid driver's license in good standing.

BENEFITS

(if eligible) Weekly Pay and Direct Deposit Health Insurance (Medical/Vision/Dental) Company-Paid Life Insurance Paid Time Off (PTO) Program Paid Vacation and Holiday Pay 401 (K) Retirement Plan with a Company Match (based on eligibility) Employee Wellness Programs Fitness Center Reimbursement Ongoing Professional Development Opportunities Employee Family & Friends Discounted Stays Various Employee Discounts (Local Businesses and National Retailers) Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party) Company-Supplied Uniforms and Equipment (Applicable Positions) Flexible Work Schedules