About the

Role:

As a CBRE Operations Management Manager, you will supervise the team responsible for planning, coordinating, and managing ongoing maintenance and repair operations for client retail buildings in NJ. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You'll Do:

• Track the training and development of staff. Conduct performance evaluations and provide coaching opportunities. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Develop, implement, and communicate preventive maintenance programs and safety procedure manuals.
• Ensure that the mechanics and technicians have the proper information and materials about assignments to complete work activities in a high-quality and timely fashion.
• Develop material and labor cost estimates for work orders, preventative maintenance activities, systems, and construction projects.
• Establish and maintain budgets for facilities maintenance.
• Respond to emergency situations and ask for help when needed.
• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with

CBRE RISE

values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.

• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.

What You'll Need:

Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset.