Service Manager responsibilities include:

Prepare the dining room for service.

Admin hour tasks include:

updating and printing menus, beverage education documents, and tip documents.

Run daily pre-shift:

assign sections, review reservation notes, and brief the team on beverage updates.

Lead & direct the dining room team across five services per week.

Maintain up-to-date knowledge of menu items, food preparation, and beverage offerings. Maintain a strong floor presence during service. Supporting the team by assisting with steps of service, supporting the beverage program, and warm engagement. Manage front-of-house scheduling & staff clock-in/out procedures. Handle staff communications related to scheduling, late arrivals, call-outs, and time-off requests all in guidance of policies laid out in our employee handbook.

Oversee FOH labor during service, including staffing adjustments based on business volume. Monitor front-of-house workflow and side-work productivity.

Resolve conflict and performance issues through coaching, mediation, and progressive discipline. Always leading with empathy & integrity.

Ideal candidates should have:

Restaurant experience: minimum 5 years in high-volume restaurant environments.

Service industry management experience: minimum 2 years in a leadership role. Foundational beverage & service knowledge and a commitment to deepening that knowledge base.

Experience working with scheduling softwares, reservation systems (Resy preferred), and the back end of POS systems. Compensation$60,000-65,000/yr. Benefits available after 90 days of employment:

Subsidized medical, dental, and vision insurance after 90 days of employment. 1 week PTO after 1 year of employmentPlease submit a cover letter detailing why you believe you'd be a good fit for the role highlighting relevant experience and professional references. 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