Automotive Service Lane Manager A growing automotive dealership is looking for an experienced Service Lane Manager to join its service operation. This position will play an important role in keeping the service drive running efficiently while supporting advisors, addressing customer concerns, and helping the department reach its performance goals. This is a hands-on leadership position for someone who knows the dealership service environment and is comfortable balancing customer needs, employee development, and day-to-day operational demands. Position Responsibilities Oversee the daily activity and workflow of the service lane Provide direction, coaching, and support to Service Advisors Assist with advisor performance and accountability Work with customers to address concerns and resolve issues professionally Help ensure repair orders and service processes are handled accurately and efficiently Monitor customer satisfaction and retention opportunities Partner with service management to improve department processes and results Help maintain a productive, organized, and professional work environment Support the team during periods of high customer volume Assist with other operational needs as they arise Ideal Background The right candidate will have a strong understanding of dealership service operations and the ability to lead from the front.

Candidates should have:

Automotive Service Advisor experience Previous leadership experience within a service department preferred Strong knowledge of service department workflow and processes Excellent customer service and communication skills The ability to coach, motivate, and hold a team accountable Strong organizational and problem-solving abilities The ability to work effectively in a fast-paced environment A valid driver's license and good driving record High school diploma or equivalent Ability to successfully complete required pre-employment screening Schedule & Benefits Medical, dental, and vision insurance 401(k) with company participation Paid vacation and holidays Supplemental insurance options Employee discounts on vehicles and automotive services Training and professional development Career advancement opportunities If you have dealership service experience and are ready for an opportunity with greater responsibility, apply today . We are looking for a strong service professional who can make an immediate impact on the team and customer experience. Equal Opportunity Employer.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Automotive service: 3 years (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person