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Job Description
Role:
Onsite Maintenance Lead Location:
Richmond, TX Community:
Del Webb Sweetgrass Pay Range:
$25.00 - $30.00 per hour (depending on experience)
Job Type:
Full Time Community Summary RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
Integrity:
we always do the right thing.
Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness:
more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships:
we are a professional services company; people do business with people they like.
Always Improving:
never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Community Summary Welcome to Del Webb Sweetgrass in Richmond, Texas! Our vibrant 55+ community offers a perfect blend of active living, beautiful amenities, and friendly neighbors. Explore our site to discover all the ways Sweetgrass can help you live your best life! Life here is about more than just where you live, it's about how you live. Our community amenities are designed to support an active, social, and relaxed lifestyle, with spaces to connect with neighbors, stay active, and unwind. Whether you are enjoying time outdoors or taking advantage of our indoor facilities, there is something for everyone to enjoy.
Amenities include:
The Lakehouse - office and gathering space, community pools, fitness center, dog park, sport courts, putting green, and community parks. Role Summary The Onsite Maintenance Lead / Facilities Manager is responsible for the leadership, administration, maintenance, preservation, safety, and appearance of all Association-owned facilities, amenities, equipment, infrastructure, and common areas. Responsibilities Leadership and Staff Management Supervise, mentor, train, and develop Maintenance and Grounds personnel Conduct hiring, onboarding, coaching, performance evaluations, and employee development activities Coordinate staff schedules, assignments, and emergency coverage Facilities and Grounds Operations Oversee maintenance and appearance of all Association-owned facilities and amenities Conduct regular inspections and identify maintenance, repair, replacement, and safety needs Ensure facilities remain safe, attractive, and operational Preventative Maintenance Program Administration Develop and maintain preventative maintenance programs Maintain maintenance records and service histories Implement long-term corrective solutions for recurring issues Work Order and CiraNet Administration Manage maintenance work orders through CiraNet or Association software Ensure timely completion and documentation of work orders Monitor response times and service quality Contractor and Vendor Management Coordinate contractor and vendor activities Solicit bids and prepare bid comparison analyses Monitor contractor performance and compliance Asset Management and Reserve Planning Maintain equipment, tools, FF&E, and asset inventories Maintain warranty records, maintenance histories, and facility documentation Support reserve studies and capital planning Budget Administration and Financial Management Assist with annual maintenance budget preparation Monitor expenditures and inventory costs Evaluate cost-saving opportunities Safety, Compliance, and Risk Management Conduct safety inspections and identify hazards Complete incident reports and support insurance claims Ensure compliance with safety and regulatory requirements Resident Service and Community Relations Respond professionally to maintenance-related concerns Promote resident satisfaction and community appearance Serve as a positive representative of the Association Disclaimer This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position. Minimum three years of maintenance experience in HOA, commercial, hospitality, resort, or similar environments Minimum one year of supervisory experience Valid driver's license and acceptable driving record Preferred Qualifications Associate degree, technical certification, or trade school training Certified Pool Operator (CPO), OSHA, or EPA certifications preferred Experience with reserve studies and capital project management Physical Requirements Ability to stand and walk for extended periods throughout the workday. Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently. Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance. Manual dexterity to operate tools, equipment, and machinery safely. Visual acuity to inspect equipment, read gauges, and perform detailed tasks. Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments. Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors). Ability to wear and use appropriate personal protective equipment (PPE). Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required. Pay and Benefits $25.00 - $30.00 per hour (depending on experience) Benefits include Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
