Assistant Operation Manager | Columbus, OH (DOT)

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Assistant Operations Manager reports to the Senior Operations Manager at Bermex. This position plays a key role in planning, directing, coordinating, and managing the operations of Bermex. This position is a liaison between the field, corporate office, and the client while ensuring operational corporate objectives are accomplished through safety, productivity, work quality, techniques, and profit. This position also requires a high degree of organization, excellent time management, and exceptional communication skills. What You'll Do Supervise and assist the operations team: Coordinate work schedules for personnel Oversee projects and supports technicians, line locators, and meter readers Assist personnel in these areas when objective goals are not being met Supervise and train employees, accordingly Must be willing to travel (potentially overnight) when required May require walking for long distances (occasionally up to 30 miles per day) in various weather conditions (rain, sleet, hair, snow, extreme heat or cold, etc.) Exert physical force moving objects (routinely 10lbs. of force, up to an occasional 50lbs. of force.) Act as the liaison between the field, corporate, and clients: Attend and conduct meetings to ensure the terms and conditions of the contract are being met Capable of starting new contracts and assisting sales team as needed Assist the Operations Manager, Director of Operations, and President as needed Prepare documents, reports, analyses, and presentations, such as monitoring or producing time sheets, job costs, profitability, audits, productivity, and purchase information Communicate with customers Refer all customer complaints to the appropriate authorities Understand customer guidelines and adhere to those guidelines Facilitate client communication when needed Other duties as assigned.

About You Must haves:

Education:

High School Diploma or GED Experience:

2 years of field experience in meter reading, line locating, or leak surveying Nice to haves:

Education:

Bachelor's Degree in

Business Management Experience:

3 or more years of experience in meter reading, line locating, or leak surveying; 1 or more years of supervisory or management experience

Your Skills:

Ability to multi-task, and work independently and as a team Exceptional flexibility in daily routines, especially when assistance is needed for meter reading, line locating, or leak surveying Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Ability to walk long distances and prepare for weather conditions, accordingly Strong knowledge of business acumen Knowledge and experience with Microsoft Office (e.g., Microsoft Excel, Teams, Outlook, etc.)

Drug/Alcohol Testing:

Drug/alcohol testing is required Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters Drug/Alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits Health and Safety:

Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement:

Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions Where We Work Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Company:

ACRT, Inc. From coast to coast and everywhere in between, ACRT Services and its family of companies is looking to hire the industry's best talent. We're looking for independent, self-driven people who turn challenges into solutions. People who want to use their careers to help utilities keep their customers in power. People who want to help us sustain our world. If that's you, then we want to talk. Explore our open positions now, and start a career that can make a difference for others nationwide. Accountable to self and others Customer and company fairness Responsibility of ownership Trustworthy in all things

Mission:

To engage the best people and make them better to foster resiliency, environmental stewardship, compliance, stakeholder partnerships, and safer communities.

Vision:

To be the leader for innovation and industry-shaping solutions within the infrastructure and environmental space. ACRT Services and our family of companies are fully committed to the principles of equal employment opportunity and affirmative action. We seek to hire and empower the best people, providing exceptional service no matter where and when duty calls. We also believe in our people and invest in them through continuing education and believe in a positive, active workplace culture. If you require reasonable accommodations for any part of the application or hiring process due to disability, you may submit your request by calling 800.622.2562. For additional details please use the link provided below. careers.acrt.com/careers/job-listings Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities