Tech Ops Supervisor - Phoenix, AZ - Talus

The Tech Ops Supervisor - Coax oversees daily scheduling, performance, and quality of coaxial splicing operations. This role provides technical leadership to coax technicians and foremen, ensures production standards are met, supports training and development, and serves as an escalation resource for complex RF/coax issues. The ideal candidate brings strong hands‑on field experience paired with proven supervisory and organizational skills. Primary Responsibilities Direct and coordinate daily work schedules and activities for coax splicing technicians Supervise and support foremen and field technicians to ensure quality, safety, and productivity standards are met Provide hands‑on technical support for complex RF/coax splicing and plant issues Review, approve, and track production reports, timesheets, and related documentation Monitor job quality and perform audits to ensure compliance with company and customer standards Assist with training, mentoring, and development of new hire and lower‑tier technicians Develop and improve workflow, processes, and performance standards Participate in interviewing, hiring, and onboarding of new technicians Maintain inventory and condition of test equipment, tools, and materials Communicate effectively with customer project managers, city personnel, and internal teams Create and maintain job documentation, including as‑builts and splice documentation as required Resolve scheduling conflicts and field issues efficiently and professionally Identify and develop future technical leaders within the team Required Qualifications Minimum 3-4 years of proven coax/RF field experience , including splicing and troubleshooting Demonstrated leadership experience (Supervisor, Foreman, or Lead role) Strong working knowledge of RF theory, coaxial plant design, and splicing documentation Proficient in reading splice prints, system design maps, and construction drawings Working knowledge of electrical theory Familiarity with utility locating laws (e.g., Blue Stake) Strong organizational, analytical, and decision‑making skills Excellent verbal and written communication skills Ability to perform effectively under pressure and manage multiple priorities Computer proficiency required: MS Excel, MS Office, Adobe Acrobat (database experience a plus) Comfortable working at heights up to 50' using bucket trucks or man lifts Certifications ETA Fiber Certification (or ability to complete within 90 days of hire) Preferred Skills Experience coordinating crews and delegating work assignments Background in both RF/coax and fiber environments (fiber experience a plus) Strong interpersonal skills with a mentorship mindset Proven ability to drive performance improvements and quality outcomes Work Environment & Physical Requirements Field‑based role with regular exposure to outdoor environments Ability to lift, climb, and work at elevated heights May require extended hours based on project demands

Reports To:

Manager -

Technical Operations Salary:

Commensurate with experience

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.

Third Party Agency Notice:

Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic of international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement. #LI-JH1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.