Job Description Help for Job Description. Opens a new window. Appliance and Refrigeration Repair Technician Why an Appliance Repair Technician career might be right for you:

• You like solving problems
• Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things
• Getting things working again is a satisfying outcome. You did that!
• You like helping others
• You're the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move
• You're on the road and welcomed into customers' homes every day. Why a career with Sears Home Services is right for you:
• Great hourly rates
• $18•$30 / hourly base rate, depending on experience, certification and location.

• Benefits
• Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
• 401k match
• Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
• More ways to earn
• Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work
• With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
• Expert training
• Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
• Peer mentoring
• Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement
• Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Tools Provided
• Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Job responsibilities:

• Drive to multiple customer's homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned