POSITION SUMMARY

The Service Technician reports to the Service Manager\nLocated in Atlanta, GA\nField Based - Full Time\nTravel up to 25% required\nOn Call rotation nights and weekends TriMark USA is seeking a skilled and customer-focused Service Technician to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial kitchen equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.\nThe ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in either servicing gas and electric hot-side equipment in high-volume commercial kitchen environments with commitment to safety, quality, and exceptional customer service.\n

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens\nDiagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools\nReplace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices\nPerform start-up of refrigeration equipment in restaurants, healthcare, education, hospitality, and institutional foodservice environments\nTroubleshoot electrical and mechanical issues\nEnsure compliance with manufacturer specifications and safety standards Perform routine preventative maintenance to extend equipment life and reduce downtime\nCalibrate temperature controls and test safety mechanisms Provide professional, on-site customer support\nClearly explain repair findings, recommendations, and preventative measures\nComplete service documentation accurately and in a timely manner\nMaintain strong relationships with clients and internal dispatch teams Follow all OSHA, local, and company safety standards\nEnsure job sites are clean and safe before departure

REQUIRED QUALIFICATIONS

1-2+ years of experience servicing commercial kitchen equipment\nExperience in commercial foodservice equipment\nStrong understanding of gas systems, electrical components, and mechanical systems\nAbility to read wiring diagrams and technical schematics\nValid driver s license with clean driving record\nAbility to lift 75+ pounds and work in confined or high-temperature environments

PREFERRED QUALIFICATIONS CFESA

certification Factory training on major manufacturers kitchen equipment\nExperience in food service, hospitality, or institutional environments

CORE COMPETENCIES

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